At a Glance
- Tasks: Engage with trade members, offering personalised product recommendations and value through promotions.
- Company: B&Q, a leading home improvement retailer with a focus on inclusivity.
- Benefits: Competitive salary, award-winning pension scheme, and 6.6 weeks holiday.
- Other info: Part-time role with a fixed-term contract of 3 months.
- Why this job: Join a diverse team and make a real impact in an inclusive workplace.
- Qualifications: No specific qualifications required, just a passion for customer service.
The predicted salary is between 12 - 15 £ per hour.
B&Q in Guildford is looking for a part-time Customer Advisor for TradePoint, working 18.75 hours per week on a 3-month fixed-term contract. In this role, you will engage with various trade members, offering personalized product recommendations and assisting them in getting great value through promotions.
You’ll be part of a diverse team, recognized for your contributions while enjoying a range of benefits including a competitive salary, award-winning pension scheme, and 6.6 weeks holiday. Join us to help foster an inclusive workplace environment!
TradePoint Customer Advisor - Part Time in Guildford employer: B&q
B&Q in Guildford is an excellent employer, offering a supportive and inclusive work culture where your contributions are valued. As a part-time Customer Advisor for TradePoint, you will enjoy competitive pay, an award-winning pension scheme, and generous holiday entitlement, all while being part of a diverse team that prioritises employee growth and development.
StudySmarter Expert Advice🤫
We think this is how you could land TradePoint Customer Advisor - Part Time in Guildford
✨Tip Number 1
Get to know the company culture! Before your interview, check out B&Q's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their diverse environment.
✨Tip Number 2
Practice your customer service skills! As a TradePoint Customer Advisor, you'll be engaging with trade members. Think of examples from your past experiences where you've provided excellent service and be ready to share them during your chat.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about joining the team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace TradePoint Customer Advisor - Part Time in Guildford
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application:Make sure to tailor your application specifically for the TradePoint Customer Advisor role. Highlight any relevant experience you have in customer service or working with trade members, and don’t forget to mention your passion for helping others!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid fluff and focus on what makes you the perfect fit for this role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at B&q
✨Know Your Products
Before the interview, brush up on the products and services offered by TradePoint. Familiarise yourself with common trade items and any current promotions. This will help you provide informed recommendations during the interview, showing that you're ready to engage with customers.
✨Showcase Your People Skills
As a Customer Advisor, you'll be interacting with various trade members. Prepare examples of how you've successfully engaged with customers in the past. Think about times when you provided excellent service or resolved issues effectively—this will demonstrate your ability to connect with clients.
✨Understand the Company Culture
B&Q values inclusivity and teamwork. Research their company culture and think about how your values align with theirs. Be ready to discuss how you can contribute to fostering an inclusive environment, as this will resonate well with the interviewers.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the role, team dynamics, or growth opportunities within B&Q. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
