At a Glance
- Tasks: Help customers design their dream kitchens and bathrooms while providing expert advice.
- Company: Join B&Q, a leading home improvement retailer with a supportive culture.
- Benefits: Earn £14.10 per hour, plus bonuses and discounts on products.
- Other info: Flexible hours, training opportunities, and a fun team environment await you!
- Why this job: Make a real difference in customers' lives by bringing their home ideas to life.
- Qualifications: Passion for customer service and a flair for design.
The predicted salary is between 14.1 - 14.1 £ per hour.
If you require any additional support or reasonable adjustments to help you complete your application or throughout the recruitment process, please let us know. If you would like to be considered under the Disability Confident Scheme, please contact us at: recruitment@b-and-q.co.uk. If you meet the minimum criteria for the role, we'll consider your application in line with our Disability Confident commitments.
Part time 20 hours per week
Permanent Contract
Competitive salary (£14.10 per hour / £26,945 FTE) with individual bonuses up to £250 per quarter for hitting targets, plus additional team incentives and a £3,000 award for the highest performing 3–5% of colleagues.
B&Q Great Yarmouth
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love. Join us as a Showroom Advisor and you’ll help some of their boldest kitchen and bathroom ideas take shape.
We want to ensure that all employees, future employees and applicants to all Kingfisher companies are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation.
Rewards:
- Discount card: Get 20% discount on your purchases at B&Q in-store and online, after you've been with us for 1 month.
- Share plans: From just £5 per month, you can build up a savings pot, or use what you save to be a Kingfisher shareholder.
- Life assurance: Ensures those close to you have some protection.
- Employee assistance programme: Free and confidential support and counselling for wellbeing, divorce, legal, and financial management.
- Pension: Access to the award‑winning Kingfisher Pension Scheme.
- Medical benefits: Available depending on your role.
- Leave: Enjoy 6.6 weeks' leave, plus additional leave and cash rewards for long service anniversaries.
- Health club discounts: Discounts on gym memberships.
- Eye care: We pay for your eye test every two years and provide £50/€70 towards lenses and frames.
- Cycling to work scheme: Helps colleagues save money on bikes and safety equipment.
- Long service rewards: Extra annual leave and cash payment for every 10 years of service.
Training & Development:
When you join B&Q, we want you to be all you can be. From the minute you walk through our doors to the exciting moment you make that next career move, we're here to help you make the most of every opportunity.
- Flexible learning with LEO: Access training and content anywhere, anytime.
- Developing in role: Continuous learning opportunities available.
- Accelerated Development Talent Programmes: Designed to help you practice skills and learn new ones.
- Induction: A programme to help new colleagues understand our values and culture.
A day in the life:
- Ellie, Showroom Team Leader: Communication is at the heart of everything we do.
- Ben, Showroom Manager: A busy shop floor is essential for customer bookings.
- Caitlin, Showroom Customer Advisor: Enjoy working with a diverse range of people.
Whatever the ask or the big idea, our Showroom teams provide the advice and expertise needed to bring every customer vision to life.
We’ll carry out a face-to-face or online interview (and we may request a 2nd interview if the role you're applying for is more complex). We’ll contact you with feedback, and maybe even a job offer.
Showroom Advisor in Great Yarmouth employer: B&Q
B&Q Peckham is an excellent employer that prioritises a supportive work culture and employee development, offering a range of benefits such as Life Assurance, Employee Assistance, and generous leave. Working here means being part of a friendly team dedicated to creating positive shopping experiences for customers, while also enjoying unique perks like discounts and a cycle to work scheme in a vibrant community setting.
StudySmarter Expert Advice🤫
We think this is how you could land Showroom Advisor in Great Yarmouth
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including B&Q, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Showroom Advisor in Great Yarmouth
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like B&Q that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at B&Q will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about B&Q and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at B&Q
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at B&Q, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at B&Q!
