At a Glance
- Tasks: Help customers design their dream kitchens and bathrooms using tech and creativity.
- Company: Join B&Q, a leader in home improvement with a focus on community and diversity.
- Benefits: Earn £14.37 per hour plus incentives, enjoy 6.6 weeks holiday and wellness perks.
- Other info: Flexible shifts available; be part of a diverse and inclusive workplace.
- Why this job: Make a real difference in people's homes while developing your skills in a supportive team.
- Qualifications: Tech-savvy with strong communication and problem-solving skills.
The predicted salary is between 30000 - 30000 £ per year.
Shifts available Monday - Sunday, 7:00am - 8:30pm
UK National hourly rate £14.37 per hour + Incentives* (Inclusive of an £0.27 per hour store specific location allowance)
Part Time – 22.5 hours per week
Permanent Contract
B&Q Gravesend
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love. Join us as a Showroom Advisor and you’ll help some of their boldest kitchen and bathroom ideas take shape.
What's the job?
Sales matter in this role, but your real focus will be the customer. You’ll ask questions and explore possibilities to recommend the right finance, products, and installation options. You’ll use software to produce inspirational designs that will bring customer projects to life. Coordinating multiple projects & supporting customers virtually and face to face, you’ll take our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality.
What We Need
We’re looking for someone who is great at using technology and has brilliant communication and relationship building skills. You’ll work closely with colleagues & installers to ensure we deliver the best service on every project. You’re motivated by targets, confident in converting your designs into sales, work well as part of a team, and have strong problem‑solving skills with a keen eye for design. Flexibility to work on a rota that includes weekends, evenings, and bank holidays is essential.
What's in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award‑winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
Showroom Advisor in Gravesend employer: B&q
At B&Q Gravesend, we pride ourselves on being an exceptional employer that values diversity and inclusion, ensuring every team member feels they belong. As a Showroom Advisor, you'll enjoy a competitive salary alongside a comprehensive benefits package, including an award-winning pension scheme and generous holiday allowance, all within a supportive work culture that encourages personal growth and wellness. Join us to not only help customers realise their home improvement dreams but also to thrive in a dynamic environment that champions your development and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Showroom Advisor in Gravesend
✨Tip Number 1
Get to know the company! Before your interview, spend some time browsing B&Q's website and social media. Understanding their values and products will help you connect with the team and show that you're genuinely interested in being a Showroom Advisor.
✨Tip Number 2
Practice your communication skills! As a Showroom Advisor, you'll need to build relationships with customers. Try role-playing with a friend or family member to get comfortable asking questions and recommending products based on their needs.
✨Tip Number 3
Show off your tech skills! Familiarise yourself with design software and any tools B&Q might use. Being able to demonstrate your tech-savviness during the interview can set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple way to keep yourself top of mind and show your enthusiasm for the role.
We think you need these skills to ace Showroom Advisor in Gravesend
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Share a bit about your passion for helping customers and how you can bring their kitchen and bathroom dreams to life.
Tailor Your Application:Make sure to tailor your application to the Showroom Advisor role. Highlight your tech skills, communication abilities, and any experience you have in sales or customer service. We love seeing how your unique experiences align with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points if it helps to break down your skills and experiences. We appreciate straightforwardness, so make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so go ahead and get that application in!
How to prepare for a job interview at B&q
✨Know the Product Inside Out
Before your interview, make sure you’re familiar with the products and services B&Q offers, especially in kitchens and bathrooms. This knowledge will help you answer questions confidently and show your genuine interest in helping customers.
✨Show Off Your Communication Skills
As a Showroom Advisor, communication is key. Practice explaining complex ideas simply and clearly. You might even role-play with a friend to simulate customer interactions, showcasing your ability to build relationships and understand customer needs.
✨Demonstrate Your Tech Savvy
Since you'll be using software to create designs, brush up on any relevant technology or design tools before the interview. Be ready to discuss how you’ve used technology in past roles to enhance customer experiences or streamline processes.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle multiple projects. Think of examples from your past where you successfully managed customer expectations or resolved issues, and be ready to share these stories during the interview.
