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For Companies At a Glance
- Tasks: Lead daily store operations and ensure a safe, welcoming environment for customers.
- Company: Top home improvement retailer in the UK with a focus on customer experience.
- Benefits: Competitive salary, pension scheme, and generous holiday allowance.
- Why this job: Be a key player in enhancing customer satisfaction and safety every day.
- Qualifications: Passion for customer service, teamwork skills, and attention to detail.
- Other info: Join a dynamic team with opportunities for growth and development.
The predicted salary is between 30000 - 42000 £ per year.
A leading home improvement retailer in the United Kingdom is seeking a Shift Lead to oversee daily operations in Glastonbury. This role is pivotal in ensuring a safe environment for both colleagues and customers.
- Responsibilities include managing store operations, ensuring compliance with safety standards, and being the first point of contact for customers.
- Candidates should be passionate about customer service, enjoy teamwork, and possess strong attention to detail.
Competitive salary along with benefits such as a pension scheme and ample holiday.
Shift Lead: Drive Customer Experience & Safety in Glastonbury employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Lead: Drive Customer Experience & Safety in Glastonbury
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and employees. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle different situations on the shop floor. Being able to demonstrate your problem-solving skills and customer-first attitude will set you apart from other candidates.
✨Tip Number 3
Network with current or former employees if you can. They can give you insider tips on what the hiring managers are looking for and what it’s really like to work there. Plus, a referral can sometimes give you an edge in the application process!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we often have exclusive roles listed there that you won’t find anywhere else.
We think you need these skills to ace Shift Lead: Drive Customer Experience & Safety in Glastonbury
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. We want to see how you can drive a positive experience for our customers, so share any relevant experiences that highlight your passion!
Highlight Your Teamwork Skills: As a Shift Lead, teamwork is key! Make sure to mention any past experiences where you’ve successfully collaborated with others. We love seeing how you contribute to a team environment and support your colleagues.
Attention to Detail is Crucial: In your application, don’t forget to emphasise your attention to detail. Whether it’s ensuring compliance with safety standards or managing store operations, we want to know how you keep everything running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at B&q
✨Know the Company Inside Out
Before your interview, take some time to research the home improvement retailer. Understand their values, mission, and what sets them apart in the market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Demonstrate Your Customer Service Passion
Since this role is all about enhancing customer experience, be ready to share specific examples of how you've gone above and beyond for customers in the past. Think of situations where your attention to detail made a difference or where teamwork led to a successful outcome.
✨Safety First Mindset
Given the emphasis on safety in the job description, prepare to discuss your understanding of safety standards and protocols. You might want to think of instances where you’ve contributed to a safe working environment or how you would handle safety concerns if they arise.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, how success is measured in the role, or what challenges the store currently faces. This shows that you’re not just interested in the position, but also in contributing positively to the team.
