Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead shifts, ensure safety, and create a great shopping experience for customers.
- Company: Join B&Q Parkhead, a place where diversity and inclusion thrive.
- Benefits: Competitive salary, pension, 6.6 weeks holiday, and wellness perks.
- Why this job: Be the heartbeat of the store and make a real impact every day.
- Qualifications: Passionate about customer service and teamwork, with a keen eye for detail.
- Other info: Great career growth opportunities in a supportive environment.
The predicted salary is between 22709 - 30891 £ per year.
Full-time equivalent £27,709.50 per annum + Pension + 6.6 Weeks Holiday
B&Q Parkhead
Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Shift Lead and you’ll be a big part of this.
Overview
- Part Time - 18.5 hours per week
- Permanent Contract
Role
Your role as a Shift Lead is pivotal in ensuring a safe working and shopping environment. You’re the person who will oversee your shift to cultivate a great experience for both colleagues and customers daily. It’s B&Q’s ambition to make every customer count, so you’ll strive to ensure B&Q is a place colleagues love to work, and customers love to shop. In this role you will:
- Be the heartbeat of the store day-to-day and ensure operations are running smoothly.
- Make sure colleagues are deployed correctly to ‘make every customer count’ throughout your shift.
- Be the first point of contact for customers and colleagues.
- Make sure our stores are safe at all times.
What We Need
Our shift leads are key to running our business through their teams. In this role, we’re looking for the following qualities:
- Passionate about customers and doing the right thing for them.
- Like to have a global view and not be constrained to specific areas of the store.
- Safety conscious and use an eye for detail to spot compliance opportunities.
- Enjoy interacting with colleagues and working in a team.
- Like to bring energy to each day and motivate those around you.
- Confident to have autonomy and trust to make decisions for the customer at pace.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes:
- Award-winning pension scheme
- ShareSave options
- 6.6 weeks holiday
- Payroll giving
- Employee Assistance Programme
- Shopping discounts
- Colleague wellbeing benefits and lots more
So we can support you during the application or interview process, please contact for any recruitment adjustments.
Shift Lead in Glasgow employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Lead in Glasgow
✨Tip Number 1
Get to know the company culture! Before your interview, check out B&Q's social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer interaction skills! As a Shift Lead, you'll be the first point of contact for customers. Role-play common scenarios with a friend to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 3
Show off your leadership skills! Think of examples from your past experiences where you've motivated a team or made decisions under pressure. This will demonstrate your ability to lead effectively in a busy store environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the B&Q team. Don’t miss out on this opportunity!
We think you need these skills to ace Shift Lead in Glasgow
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for customer service shine through. We want to see how you can make every customer count and create a great experience for them.
Highlight Teamwork Skills: As a Shift Lead, you'll be working closely with your team. Make sure to mention any experiences that showcase your ability to motivate and collaborate with others. We love a good team player!
Be Detail-Oriented: Safety is key in our stores, so don’t forget to highlight your attention to detail. Share examples of how you've ensured compliance and safety in previous roles – it’ll show us you’re the right fit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it’s super easy and straightforward!
How to prepare for a job interview at B&q
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Shift Lead at B&Q entails. Familiarise yourself with their customer service ethos and how you can contribute to making every customer count. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Shift Lead, you'll be overseeing a team, so it's crucial to demonstrate your leadership abilities. Prepare examples of how you've motivated a team or handled challenges in the past. This will highlight your capability to lead and inspire others, which is key for this position.
✨Emphasise Safety Awareness
Safety is a top priority for B&Q, so be ready to discuss how you ensure a safe working environment. Think of specific instances where you've identified safety issues or implemented compliance measures. This will show that you take safety seriously and are proactive in maintaining a secure space for both colleagues and customers.
✨Bring Your Energy and Passion
B&Q values a positive atmosphere, so let your enthusiasm shine through during the interview. Share your passion for customer service and teamwork, and don’t hesitate to express how you can bring energy to the store. A positive attitude can set you apart from other candidates!
