At a Glance
- Tasks: Lead shifts, ensure safety, and create a great shopping experience for customers.
- Company: Join B&Q, a leading home improvement retailer with a focus on customer satisfaction.
- Benefits: Earn £14.50 per hour, enjoy 6.6 weeks holiday, and access an award-winning pension scheme.
- Other info: Flexible part-time hours with opportunities for personal growth and wellbeing support.
- Why this job: Be the heartbeat of the store and make a real impact on customer experiences.
- Qualifications: Passionate about customer service and teamwork, with a keen eye for detail.
The predicted salary is between 14.5 - 14.5 £ per hour.
Part Time - 15 Hours per week (2 x 7.5 hour shifts)
Permanent Contract
£14.50 per hour + Pension + 6.6 Weeks Holiday
B&Q Frome
This is a keyholder position, with shifts ranging from an earliest start time of 6am to a latest finish time of 9pm. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Shift Lead and you’ll be a big part of this.
Role
- Your role as a Shift Lead is pivotal in ensuring a safe working and shopping environment.
- You’re the person who will oversee your shift to cultivate a great experience for both colleagues and customers daily.
- It’s B&Q’s ambition to make every customer count, so you’ll strive to ensure B&Q is a place colleagues love to work, and customers love to shop.
- Be the heartbeat of the store day-to-day and ensure operations are running smoothly.
- Make sure colleagues are deployed correctly to ‘make every customer count’ throughout your shift.
- Be the first point of contact for customers and colleagues.
- Make sure our stores are safe at all times.
What We Need
- Passionate about customers and doing the right thing for them.
- Like to have a global view and not be constrained to specific areas of the store.
- Safety conscious and use an eye for detail to spot compliance opportunities.
- Enjoy interacting with colleagues and working in a team.
- Like to bring energy to each day and motivate those around you.
- Confident to have autonomy and trust to make decisions for the customer at pace.
Benefits
- Award-winning pension scheme
- ShareSave options
- 6.6 weeks holiday
- Payroll giving
- Employee Assistance Programme
- Shopping discounts
- Colleague wellbeing benefits and lots more
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes the above.
To support you during the application or interview process, please contact for any recruitment adjustments.
Shift Lead in Frome employer: B&q
B&Q is an exceptional employer that prioritises the wellbeing and development of its employees, offering a competitive salary of £14.50 per hour along with an award-winning pension scheme and generous holiday entitlement of 6.6 weeks. Our vibrant work culture fosters teamwork and customer passion, ensuring that every colleague feels valued and empowered to make a difference in our customers' lives. Located in Frome, we provide unique opportunities for growth and a supportive environment where you can thrive both personally and professionally.
