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- Tasks: Assist customers with home improvement projects and provide outstanding service.
- Company: Leading home improvement retailer in Frome with a focus on inclusivity.
- Benefits: Competitive salary, award-winning pension scheme, and wellbeing benefits.
- Why this job: Join a dynamic team and help customers transform their homes.
- Qualifications: Customer service skills and a passion for home improvement.
- Other info: Flexible hours, including weekends, with opportunities for growth.
The predicted salary is between 10 - 13 £ per hour.
A leading home improvement retailer in Frome is seeking a part-time Customer Advisor to join their team. In this role, you will assist customers with their home improvement projects and ensure outstanding customer service. You will manage stock and set up displays while working flexible hours, including weekends.
The position offers a competitive salary and a comprehensive benefits package, including an award-winning pension scheme and wellbeing benefits, promoting a diverse and inclusive workplace.
Home Improvement Advisor - Part-Time (15h/week) in Frome employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Improvement Advisor - Part-Time (15h/week) in Frome
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and recent projects can help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common interview questions related to customer service and home improvement. We want you to feel confident when discussing how you can assist customers with their projects.
✨Tip Number 3
Dress appropriately for the interview. A smart-casual look is usually a safe bet, especially in a retail environment. It shows you respect the opportunity and are ready to represent the brand.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and keep you on their radar as they make their decision.
We think you need these skills to ace Home Improvement Advisor - Part-Time (15h/week) in Frome
Some tips for your application 🫡
Show Your Passion for Home Improvement: When writing your application, let us know why you're excited about home improvement! Share any personal projects or experiences that highlight your enthusiasm and knowledge in this area.
Tailor Your CV to the Role: Make sure your CV reflects the skills and experiences that are relevant to the Customer Advisor position. Highlight any previous customer service roles or experience with stock management to catch our eye!
Be Clear and Concise: We appreciate straightforward applications. Keep your language clear and to the point, making it easy for us to see why you’d be a great fit for the team. Avoid jargon unless it’s relevant!
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your application and can get back to you promptly!
How to prepare for a job interview at B&q
✨Know Your Products
Familiarise yourself with the home improvement products and services offered by the retailer. Being able to discuss specific items or projects during the interview will show your enthusiasm and knowledge, making you a standout candidate.
✨Customer Service Scenarios
Prepare for questions about customer service situations. Think of examples where you've gone above and beyond for a customer or resolved a difficult situation. This will demonstrate your ability to provide outstanding service, which is key for this role.
✨Flexible Availability
Since the job requires flexible hours, be ready to discuss your availability openly. Highlight your willingness to work weekends and how you can adapt your schedule to meet the needs of the team.
✨Show Your Team Spirit
Emphasise your ability to work well in a team. Share experiences where you've collaborated with others to achieve a common goal, as this role involves setting up displays and managing stock alongside colleagues.