At a Glance
- Tasks: Support the Sales Team Manager and ensure a fantastic end-to-end customer experience.
- Company: B&Q Farnborough is dedicated to helping customers create their ideal homes.
- Benefits: Enjoy 6.6 weeks holiday, an uncapped bonus scheme, and an award-winning pension.
- Other info: Full-time position with a permanent contract, working 36.75 hours per week.
- Why this job: Join a diverse team focused on exceeding sales targets and enhancing customer experiences.
- Qualifications: Must be comfortable with IT systems and enjoy customer interactions.
The predicted salary is between 27100 - 27100 £ per year.
£29,257.41 per year + Incentives* + Pension + 6.6 Weeks Holiday
Uncapped quarterly bonus scheme
Year‑round incentives programme recognising outstanding individual contribution, high performance and brilliant customer experiences
Full Time – 36.75 Hours per week | Permanent Contract | B&Q Farnborough
Overview
Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Sales Lead and you’ll be a big part of this.
Role
Your role as a Sales Lead is to support the Sales Team Manager to create a truly inclusive high performing team across Showroom and Tradepoint. It’s B&Q’s ambition to make every customer count, so you will support the day-to-day activities that will enable the team to exceed sales targets through ensuring a fantastic end to end customer experience.
- Support the day-to-day activities that will enable the team to exceed sales targets.
- Make sure colleagues are deployed correctly to ‘make every customer count’ throughout your shift.
- Be the first point of contact for customers and colleague escalations in Showrooms + TradePoint.
- Support the Sales Team Manager with collation of analytical data to make informed decisions.
What We Need
We’re looking for the following qualities:
- Role model customer service and enjoy customer interactions.
- Comfortable with IT systems and applications.
- Like to analyse data and can see the important information to communicate.
- Love to problem solve, the trickier the better.
- Well planned and organised, with the ability to prioritise and think on your feet.
What's in it for me?
We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
Benefits
As well as a competitive salary, our benefits package includes:
- Award-winning pension scheme
- ShareSave options
- 6.6 weeks holiday
- Payroll giving
- Employee Assistance Programme
- Shopping discounts
- Colleague wellbeing benefits and lots more
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Sales Lead in Farnborough employer: B&q
B&Q Farnborough offers a competitive salary and a commitment to diversity and inclusion. Employees benefit from an award-winning pension scheme and access to various wellbeing initiatives. Join a team that values every customer and promotes a supportive work environment.
