At a Glance
- Tasks: Guide customers on home improvement projects and manage stock effectively.
- Company: Join B&Q, a leading home improvement retailer with a friendly atmosphere.
- Benefits: Enjoy a competitive salary, pension scheme, holiday, and wellness programs.
- Other info: Full-time role with opportunities for growth in a dynamic environment.
- Why this job: Make a difference in customers' lives while developing your sales and service skills.
- Qualifications: Friendly attitude, eagerness to learn, and flexibility for varied shifts.
The predicted salary is between 25000 - 32000 € per year.
B&Q in Farnborough is seeking a Customer Advisor for a full-time role (36.75 hours/week) on a 3-month fixed-term contract. You will guide customers on their home improvement projects, manage stock, and provide excellent service.
Ideal candidates possess a friendly demeanor, eagerness to learn, and flexibility for varied shifts, including weekends.
Benefits include:
- Competitive salary
- Pension scheme
- Holiday
- Wellness programs
Home Improvement Advisor | Customer & Sales Expert in Farnborough employer: B&q
B&Q in Farnborough is an excellent employer that values its employees by offering a supportive work culture and numerous growth opportunities within the home improvement sector. With a competitive salary, comprehensive benefits including a pension scheme and wellness programs, and a commitment to employee development, B&Q provides a rewarding environment for those looking to make a meaningful impact in customer service and sales.
StudySmarter Expert Advice🤫
We think this is how you could land Home Improvement Advisor | Customer & Sales Expert in Farnborough
✨Tip Number 1
Make sure to research B&Q and their values before your interview. Knowing their products and services will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to guide customers on home improvement projects. Being able to demonstrate your problem-solving abilities will set you apart.
✨Tip Number 3
Be ready to discuss your flexibility with shifts, especially weekends. Show that you're adaptable and willing to meet the needs of the business, which is super important for a role like this.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Home Improvement Advisor | Customer & Sales Expert in Farnborough
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly nature shine through! We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter and CV.
Tailor Your Application:Make sure to customise your application for the Home Improvement Advisor role. Highlight any relevant experience in customer service or sales, and mention your flexibility with shifts, especially weekends!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Use bullet points if it helps!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at B&Q!
How to prepare for a job interview at B&q
✨Know Your Products
Before the interview, take some time to familiarise yourself with B&Q's product range. Being able to discuss specific items or home improvement projects will show your enthusiasm and knowledge, making you stand out as a candidate.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your suitability for the role of a Customer Advisor.
✨Be Ready for Role-Playing
In interviews for customer-facing roles, you might be asked to role-play a scenario. Practice common customer interactions, such as advising on a home improvement project or handling a complaint. This will help you feel more confident and prepared.
✨Emphasise Your Flexibility
Since the role requires flexibility for varied shifts, be sure to express your willingness to work weekends and adapt to changing schedules. Highlighting your availability will show that you're committed and ready to meet the company's needs.
