At a Glance
- Tasks: Guide customers in their home improvement projects and keep the store looking great.
- Company: Join B&Q, a leader in home improvement with a focus on community.
- Benefits: Earn £13.10 per hour, enjoy 6.6 weeks holiday, and access shopping discounts.
- Other info: Flexible shifts with opportunities for personal growth and inclusion.
- Why this job: Be part of a team that helps customers create homes they love.
- Qualifications: Friendly, enthusiastic, and eager to learn about home improvement.
The predicted salary is between 27300 - 27300 € per year.
Shifts Monday - Sunday, 6am - 8.15pm. Pay UK Notional hourly rate: £13.10 per hour. Location B&Q Fareham.
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.
Position: Part Time, 18.75 hours per week, 3 month fixed-term contract.
Responsibilities:- Become an expert advisor, guide customers for their home improvement projects.
- Manage stock and set up displays to keep the store attractive.
- Ensure the store looks great and is prepared for customers.
- Assist with paint-mixing and cutting timber when trained.
- Contribute to sales targets and overall customer service.
- Friendly, outgoing, and enthusiastic about helping others.
- Happy to help, eager to learn, and slightly obsessed with home improvement.
- Good teamwork skills and flexibility to work on a rota that includes weekends, evenings, and bank holidays.
- Great at using new technology and learning new ways of working.
- Competitive salary.
- Rewarding pension scheme.
- ShareSave options.
- 6.6 weeks holiday.
- Payroll giving.
- Employee Assistance Programme.
- Shopping discounts.
- Colleague wellbeing benefits.
- Generous breaks.
We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. We also provide access to networks that represent our colleagues and allies to strengthen inclusion.
Recruitment Adjustments:We can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Customer Advisor in Fareham employer: B&q
At B&Q Fareham, we pride ourselves on being an excellent employer that values diversity and inclusion while fostering a supportive work culture. As a Customer Advisor, you'll enjoy competitive pay, generous holiday allowances, and numerous employee benefits, all within a vibrant team dedicated to helping customers create their dream homes. With opportunities for personal growth and a commitment to colleague wellbeing, B&Q is the perfect place for those passionate about home improvement and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor in Fareham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&Q and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission to improve homes.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your friendly and enthusiastic nature can help customers with their home improvement projects.
✨Tip Number 3
Show off your teamwork skills! Be ready to share examples of how you've worked well with others in the past. B&Q values collaboration, so highlighting your ability to work in a team will definitely impress them.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace new ways of working, which is exactly what they’re looking for!
We think you need these skills to ace Customer Advisor in Fareham
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for home improvement shine through! We want to see how excited you are about helping customers create their dream spaces.
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous customer service roles or teamwork experiences that align with what we’re looking for.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Customer Advisor role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with B&Q.
How to prepare for a job interview at B&q
✨Know Your Stuff
Before the interview, brush up on home improvement basics. Familiarise yourself with common products and services B&Q offers. This will help you answer questions confidently and show your enthusiasm for the role.
✨Show Your Personality
As a Customer Advisor, being friendly and outgoing is key. During the interview, let your personality shine through. Share personal experiences where you've helped others or worked in a team to demonstrate your suitability for the role.
✨Flexibility is Key
Since the role requires working various shifts, be prepared to discuss your availability. Highlight your willingness to work weekends and evenings, and share any previous experience managing flexible schedules.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready. Ask about team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
