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- Tasks: Lead a high-performing team to enhance customer service and manage stock effectively.
- Company: Join B&Q, a leader in home improvement with a focus on diversity and inclusion.
- Benefits: Enjoy a competitive salary, bonus scheme, generous holiday, and wellness benefits.
- Why this job: Make a real impact by coaching colleagues and driving sales in a vibrant environment.
- Qualifications: Strong leadership skills and a passion for process and customer service.
- Other info: Be part of a diverse team that values your unique contributions.
The predicted salary is between 36000 - 60000 £ per year.
Permanent Contract - 36.75 Hours per week
B&Q Falkirk. Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love. Join us as a Trading Team Manager and you will be pivotal in driving commercial delivery of the sales floor and coaching colleagues to fulfil B&Q’s ambition to make every customer count.
What’s the job?
Role: A great team needs a great leader and your role as a Trading Team Manager is to create a truly inclusive high performing team to deliver an exceptional service for our customers in store. In this role you will:
- Drive commercial delivery of the core trading sales floor, leading end-to-end stock management, range change and promotions.
- Conduct regular commercial reviews using sales data, loyalty insights, and customer feedback.
- Support colleagues to build deep product knowledge and meaningful customer interactions to make every customer count.
What We Need
Our Trading Team Managers are key to running our business by leading the team to deliver effective stock management rituals and routines as well as serving our customers. In this role, you should be leading in a way that demonstrates the following qualities:
- Comfortable coaching, to bring out the best in your colleagues.
- Lead rather than do.
- Passionate about process, you believe it’s the foundation of great availability.
- Well planned and organised.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
Benefits
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes:
- Award-winning pension scheme
- Company Bonus Scheme
- ShareSave options
- 6.6 weeks holiday
- Payroll giving
- Employee Assistance Programme
- Shopping discounts
- Colleague wellbeing benefits and lots more
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Trading Team Manager in Falkirk employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trading Team Manager in Falkirk
✨Tip Number 1
Network like a pro! Reach out to current or former employees at B&Q on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in a Trading Team Manager.
✨Tip Number 2
Prepare for the interview by practising common questions related to team leadership and stock management. We should be ready to share specific examples of how we've driven sales and coached colleagues in previous roles.
✨Tip Number 3
Show off our passion for customer service! During the interview, we can highlight how we've made a difference in customer interactions and how we plan to make every customer count at B&Q.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re serious about joining the B&Q team.
We think you need these skills to ace Trading Team Manager in Falkirk
Some tips for your application 🫡
Show Your Leadership Skills: As a Trading Team Manager, we want to see how you lead and inspire others. Share examples of how you've coached teams in the past and the impact it had on performance. This is your chance to shine!
Be Data-Driven: We love numbers! When discussing your experience, highlight how you've used sales data and customer feedback to drive decisions. It shows you're not just about gut feelings but also about making informed choices.
Tailor Your Application: Make sure your application speaks directly to the job description. Use keywords from the role to show that you understand what we're looking for. It helps us see you as a perfect fit for our team!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at B&q
✨Know Your Numbers
As a Trading Team Manager, you'll need to be comfortable with sales data and stock management. Before the interview, brush up on relevant metrics and be ready to discuss how you've used data to drive commercial success in previous roles.
✨Showcase Your Coaching Skills
This role is all about leading and developing your team. Prepare examples of how you've successfully coached colleagues in the past, focusing on specific outcomes and improvements that resulted from your guidance.
✨Emphasise Process Passion
B&Q values a strong process foundation for great availability. Be prepared to talk about your approach to process management and how it has positively impacted your team's performance and customer satisfaction.
✨Demonstrate Inclusivity
Diversity and inclusion are key at B&Q. Think of ways you've fostered an inclusive environment in your previous roles. Share specific examples that highlight your commitment to making every team member feel valued and included.
