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- Tasks: Lead and inspire front-end teams to deliver exceptional customer service and drive sales.
- Company: A leading home improvement retailer in the UK with a supportive work culture.
- Benefits: Competitive salary, holiday, and a company bonus scheme.
- Why this job: Make a real impact by enhancing customer experiences and leading a diverse team.
- Qualifications: Passion for customer service, strong organisational skills, and leadership experience.
The predicted salary is between 36000 - 60000 £ per year.
A leading home improvement retailer in the UK is seeking a Sales & Service Team Manager to lead and inspire their front-end teams. This role focuses on driving sales through exceptional customer service. The ideal candidate is passionate about customer experience, well-organized, and enjoys leading a diverse team.
Benefits include:
- a competitive salary
- holiday
- a company bonus scheme
providing a supportive work environment.
Sales & Service Team Lead — Inspire Customers & Results in Fakenham employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales & Service Team Lead — Inspire Customers & Results in Fakenham
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your experience aligns with inspiring teams and driving sales. We want to show them we’re the perfect fit!
✨Tip Number 3
Showcase your passion for customer service during interviews. Share specific examples of how you’ve gone above and beyond for customers. Let’s make them see how much we care!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Sales & Service Team Lead — Inspire Customers & Results in Fakenham
Some tips for your application 🫡
Show Your Passion for Customer Experience: When writing your application, let your enthusiasm for customer service shine through. Share specific examples of how you've gone above and beyond to create a great experience for customers in the past.
Highlight Your Leadership Skills: We want to see how you inspire and lead teams! Include details about your leadership style and any successful projects or initiatives you've led that resulted in improved team performance or customer satisfaction.
Be Organised and Clear: Make sure your application is well-structured and easy to read. Use bullet points where necessary and keep your language clear and concise. This shows us that you’re organised and can communicate effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at B&q
✨Know Your Customer Service Stuff
Make sure you brush up on the latest trends in customer service, especially in retail. Be ready to share examples of how you've gone above and beyond for customers in the past. This shows your passion for customer experience, which is key for this role.
✨Show Off Your Leadership Skills
Prepare to discuss your leadership style and how you inspire a team. Think of specific instances where you've motivated your team to achieve sales targets or improve service. This will demonstrate that you're not just a manager, but a true leader.
✨Be Organised and Ready
Bring along any relevant documents, like your CV and references, and have a list of questions ready for them. Being organised shows that you take the opportunity seriously and are genuinely interested in the role.
✨Understand the Company Culture
Research the company’s values and culture. Be prepared to explain how your personal values align with theirs. This will help you connect with the interviewers and show that you’re a good fit for their supportive work environment.
