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For Companies At a Glance
- Tasks: Lead store operations and ensure customers leave happy every time.
- Company: Top home improvement retailer with a focus on customer satisfaction.
- Benefits: Competitive salary, award-winning pension scheme, and 6.6 weeks holiday.
- Why this job: Be the heartbeat of the store and make a real difference for customers.
- Qualifications: Strong customer service skills and ability to work in a team.
- Other info: Join a dynamic team with opportunities for growth and development.
The predicted salary is between 25000 - 30000 £ per year.
A leading home improvement retailer is seeking a dynamic Shift Lead to manage store operations and ensure customer satisfaction. You will be the heartbeat of the store, ensuring smooth operations and safety.
Key qualifications include:
- Strong customer service orientation
- Teamwork
The position offers a competitive salary of £27,709.50 per annum along with a range of benefits including an award-winning pension scheme and 6.6 weeks holiday.
Shift Lead: Customer-Focused Store Leader in England employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Lead: Customer-Focused Store Leader in England
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your experience aligns with customer service and teamwork, as these are key for the Shift Lead role.
✨Tip Number 3
Show your passion for home improvement! Bring up any relevant projects or experiences during your interview that highlight your enthusiasm and knowledge in the field.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the team.
We think you need these skills to ace Shift Lead: Customer-Focused Store Leader in England
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to ensure customer satisfaction, as this is key for the Shift Lead role.
Teamwork Makes the Dream Work: Emphasise your ability to work well in a team. Share examples of how you've collaborated with others to achieve common goals, as teamwork is essential for us at StudySmarter.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the job description. We love seeing candidates who take the extra step to align their skills with what we’re looking for.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at B&q
✨Know the Company Inside Out
Before your interview, do some homework on the home improvement retailer. Understand their values, mission, and what sets them apart in the market. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Shift Lead, customer satisfaction is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you resolved issues and created positive shopping experiences to demonstrate your strong customer service orientation.
✨Emphasise Teamwork and Leadership
This role requires effective teamwork and leadership. Be ready to discuss how you've successfully led a team in the past, managed conflicts, or motivated colleagues. Use specific examples to illustrate your ability to foster a collaborative environment.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the store's operations, team dynamics, and customer engagement strategies. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
