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For Companies At a Glance
- Tasks: Lead daily store operations and ensure a fantastic customer experience.
- Company: Join B&Q, a leading home improvement retailer with a focus on community.
- Benefits: Enjoy a competitive salary, generous holiday, and wellness perks.
- Why this job: Be the heartbeat of the store and make a real difference for customers.
- Qualifications: Passion for customer service and teamwork, with a keen eye for detail.
- Other info: Diverse and inclusive workplace with great career growth opportunities.
The predicted salary is between 27709 - 38895 £ per year.
Join us as a Shift Lead and you’ll be a big part of this.
Responsibilities:
- Be the heartbeat of the store day-to-day and ensure operations are running smoothly.
- Make sure staff are deployed correctly to ‘make every customer count’ throughout your shift.
- Be the first point of contact for customers and colleagues.
- Ensure our stores are safe at all times.
What We Need:
- Passionate about customers and doing the right thing for them.
- Have a global view and not be constrained to specific areas of the store.
- Safety conscious and use an eye for detail to spot compliance opportunities.
- Enjoy interacting with colleagues and working in a team.
- Bring energy to each day and motivate those around you.
- Confident to have autonomy and trust to make decisions for the customer at pace.
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you.
Benefits:
- Award-winning pension scheme
- ShareSave options
- 6.6 weeks holiday
- Payroll giving
- Employee Assistance Programme
- Shopping discounts
- Colleague wellbeing benefits and lots more
So we can support you during the application or interview process, please contact us for any recruitment adjustments.
Shift Lead in England employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Lead in England
✨Tip Number 1
Get to know B&Q and what they stand for! Research their values and culture so you can show how your passion for customers aligns with theirs. This will help you connect during interviews and demonstrate that you're the right fit.
✨Tip Number 2
Practice your customer interaction skills! As a Shift Lead, you'll be the first point of contact for customers. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 3
Show off your leadership skills! Think of examples where you've motivated a team or made decisions under pressure. Be ready to share these stories in your interview to highlight your ability to lead and inspire others.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and genuinely interested in joining the B&Q team. Don’t miss out on this opportunity!
We think you need these skills to ace Shift Lead in England
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for customer service shine through. We want to see how you connect with customers and how you can bring that energy to the Shift Lead role.
Be Specific: Use specific examples from your past experiences to demonstrate your skills. Whether it’s a time you motivated your team or ensured safety in the workplace, we love seeing real-life stories that highlight your abilities.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight how your experience aligns with the responsibilities of being a Shift Lead at B&Q, so we can see why you’re the perfect fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at B&q
✨Know the Company Inside Out
Before your interview, take some time to research B&Q. Understand their values, mission, and what they stand for. This will help you align your answers with their culture and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Passion
As a Shift Lead, you'll be the first point of contact for customers. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight your passion for customer service and how you can make every customer count during your shift.
✨Demonstrate Team Leadership Skills
Think about times when you've successfully led a team or motivated colleagues. Be ready to discuss how you can bring energy to the store and ensure operations run smoothly. This is your chance to show that you can be the heartbeat of the store!
✨Safety First!
B&Q places a strong emphasis on safety. Brush up on safety protocols relevant to retail environments and be prepared to discuss how you would ensure compliance and safety in the store. Showing that you have an eye for detail will set you apart as a candidate.
