Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist with employment relations queries and provide expert advice to decision makers.
- Company: Join a diverse team at B&Q, committed to making homes better.
- Benefits: Enjoy a competitive salary, 6.6 weeks holiday, and wellness benefits.
- Why this job: Make a real impact in HR while developing your skills in a supportive environment.
- Qualifications: Strong communication skills and ability to work collaboratively in a team.
- Other info: Hybrid working model with opportunities for personal and professional growth.
The predicted salary is between 16200 - 27000 £ per year.
3 month Fixed Term Contract
Up to £27000 pro rata + 6.6 weeks holiday + Hybrid Working (3 days per week in the office)
Southampton, Store Support Office
We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they\’ll love. Join us as an ER Assistant and you\’ll be a big part of this.
- Respond to low complexity employment relations queries in line with our policies, and within our agreed SLAs after asking all relevant questions to fully understand the situation and query
- Inspire confidence and encourage the decision maker to make informed decisions by providing expert advice, support and coaching
- Draft relevant letters ensuring they\’re well written, grammatically and factually correct, include everything that is necessary, and written in a way that minimises risk
- Support the wider ER team in administration and escalating cases where appropriate
- Ensure stakeholders understand the policies, process, options / advice given and tools available provide effective day to day administration
- Develop and maintain effective working relationships with all stakeholders
- Proactively contribute to the team, working collaboratively, sharing knowledge, giving feedback
- Use MI and anecdotal information to identify trends and recommend appropriate action to improve performance and drive continuous improvements of our service
- Attend internal and external training courses as required
- Provide face to face advice and note-taking support to managers
-
Maintain and develop supporting tools and materials, for example, policies and How to Guides
-
Ability to prioritise and work well under pressure
- Strong listening and communication skills – verbal and written
- Strong influencing, coaching skills and questioning techniques
- Attention to detail
- Proven ability to contribute and work as part of a team
As part of a great team, you\’ll be valued for who you are.We\’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more
So we can support you during the application or interview process, please contact -and- for any recruitment adjustments.
Employee Relations Assistant employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Relations Assistant
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to employee relations. Think about how you’d handle specific scenarios and be ready to share your thoughts on policies and processes.
✨Tip Number 3
Show off your skills during the interview! Bring examples of how you've used your communication and coaching skills in past roles. This will help us see how you can contribute to our team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Employee Relations Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Employee Relations Assistant role. Highlight your relevant skills, especially in communication and teamwork, to show us you’re the perfect fit for our team.
Showcase Your Writing Skills: Since the role involves drafting letters and providing written advice, it’s crucial to demonstrate your strong writing abilities. Keep your application clear, concise, and free of errors to impress us right from the start.
Be Authentic: We want to get to know the real you! Don’t be afraid to let your personality shine through in your application. Share your passion for employee relations and how you can contribute to our mission at StudySmarter.
Apply Through Our Website: For a smooth application process, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at B&q
✨Know the Job Inside Out
Before your interview, make sure you thoroughly understand the role of an Employee Relations Assistant. Familiarise yourself with the key responsibilities mentioned in the job description, such as responding to employment queries and drafting letters. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Practice Your Communication Skills
Since strong communication is crucial for this role, practice articulating your thoughts clearly and confidently. You might want to prepare answers to common interview questions, focusing on how you would handle low complexity employment relations queries. Role-playing with a friend can also help you refine your responses.
✨Showcase Your Team Spirit
The job requires collaboration and teamwork, so be ready to share examples of how you've worked effectively with others in the past. Highlight any experiences where you contributed to a team project or supported colleagues, as this will demonstrate your ability to fit into their culture.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and opportunities for professional development. This not only shows your interest but also helps you assess if the company aligns with your values and career goals.
