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For Companies At a Glance
- Tasks: Become a home improvement expert and inspire customers with your advice.
- Company: Join B&Q, a leading home improvement retailer with a friendly culture.
- Benefits: Earn £12.71 per hour, gain valuable skills, and enjoy a supportive team.
- Why this job: Make a real difference in customers' lives while learning and growing.
- Qualifications: A passion for home improvement and a friendly, helpful attitude.
- Other info: Flexible hours with opportunities to learn new skills and technologies.
The predicted salary is between 12 - 16 £ per hour.
3 Month Fixed Term Contract
UK Notional hourly rate £12.71 per hour
B&Q Edinburgh
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.
What’s the job?
Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.
What We Need
- Happy to help, eager to learn and just a little bit obsessed with home improvement.
- Friendly and outgoing, with a buzz from helping others.
- Willing to expand skills by using new technology and learning new ways of working.
- Great at working in a team and flexible enough to work on a rota that includes weekends and evenings.
Customer Advisor in Edinburgh employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor in Edinburgh
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&Q and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission to improve homes.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you've gone above and beyond for a customer. Being able to share these stories will demonstrate your passion for helping others, which is key for a Customer Advisor role.
✨Tip Number 3
Be ready to showcase your teamwork abilities! Since you'll be working closely with others, prepare to discuss how you’ve successfully collaborated in previous roles. Highlighting your flexibility and willingness to pitch in will make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re tech-savvy and comfortable with using online platforms, which is a bonus for any modern workplace.
We think you need these skills to ace Customer Advisor in Edinburgh
Some tips for your application 🫡
Show Your Passion for Home Improvement: When you're writing your application, let your love for home improvement shine through! Share any personal projects or experiences that highlight your enthusiasm and knowledge in this area. We want to see that you’re not just looking for a job, but that you genuinely care about helping customers create their dream homes.
Be Friendly and Approachable: Since the role is all about customer service, make sure your application reflects your friendly personality. Use a warm tone and include examples of how you've helped others in the past. We’re looking for someone who can connect with customers easily, so let us see that side of you!
Highlight Your Teamwork Skills: We love team players at StudySmarter! In your application, mention any experiences where you’ve worked well in a team. Whether it’s in previous jobs, school projects, or even volunteer work, show us how you collaborate and support your colleagues. This will help us see how you’ll fit into our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position there. So, get your application in and let’s get started on this journey together!
How to prepare for a job interview at B&q
✨Know Your Stuff
Before the interview, brush up on home improvement basics and the products B&Q offers. Familiarise yourself with common customer queries and think about how you would respond. This will show your passion for the role and help you stand out.
✨Show Your Personality
As a Customer Advisor, being friendly and outgoing is key. During the interview, let your personality shine through. Share personal anecdotes that highlight your customer service skills and your enthusiasm for helping others.
✨Demonstrate Team Spirit
Since teamwork is important in this role, be prepared to discuss your experiences working in teams. Think of examples where you collaborated effectively or helped resolve conflicts. This will show that you can contribute positively to the team dynamic.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the company culture. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
