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- Tasks: Lead retail transformation projects and inspire teams to deliver impactful changes.
- Company: Join a leading home improvement retailer committed to making life better for customers.
- Benefits: Enjoy a competitive salary, generous holiday, pension scheme, and wellness perks.
- Other info: Embrace diversity and inclusion while enjoying excellent career growth opportunities.
- Why this job: Be a change-maker in a dynamic environment that values innovation and teamwork.
- Qualifications: Proven experience in multi-site retail execution and strong communication skills.
The predicted salary is between 53000 - 60000 ÂŁ per year.
Permanent Salary and Benefits: £53,000 to £60,000 + Pension + PMI + ShareSave + 6.6 weeks holiday + Company Car provided. Field Based. This position requires national mobility, occasional night and weekend working, and presence in the Southampton Store Support office (SSO). We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they’ll love.
Key Responsibilities:
- Lead transformation that sticks: Own the planning and implementation of retail change projects—delivering to time, cost and quality. Ignite store capability through clear guidance, coaching and engaging training so changes land sustainably. Champion simple, scalable ways of working; maintain documentation and crystal‑clear status reporting. Spot risks early, remove blockers fast and escalate with solutions.
- Make range change happen nationwide: Coordinate field, store and agency resources to deliver range reviews right first time and on time. Set the standard for issue capture, resolution, and sign‑off—own the details at the shelf edge. Develop RCCO/RCA teams; drive consistency, safety and quality across regions. Partner with Retail Development, Change Planning and SSO to deliver end‑to‑end execution.
- Protect what matters: stock, safety and sales: Use data and insight to target risk stores; turn shrink trends into decisive action plans with store leaders. Deliver practical education on stock loss and compliance—virtual and in person—raising standards fast. Feed real store insight to Central Asset teams, accelerating fixes and improvements across the estate. Embed rigorous compliance to health & safety and operating procedures—every change, every time.
- Inspire stakeholders and align the business: Build trusted partnerships with Regional and Store Managers, Retail Leadership and cross‑functional teams. Tell a compelling story that unites teams behind clear priorities, outcomes and timelines. Represent the workstream on regional/divisional forums, keeping everyone informed and moving.
- Coach for operational excellence: Support new stores and new leaders with hands‑on coaching that lifts operational execution. Champion a customer‑first mindset so every change serves customers and colleagues better.
Key Deliverables:
- Change that lands first time: measurable adoption of new processes, reduced rework, and safer delivery.
- On‑time, on‑quality range reviews with robust sign‑off and fewer in‑store fixes post‑launch.
- Shrink reduction in targeted stores through actionable plans, education and compliance uplift.
- Clear, consistent reporting of milestones, risks and benefits to stakeholders and PMO.
- Colleague capability uplift evidenced by engagement, quality checks and store feedback.
Key Business Relationships:
- Regional Managers; Store Managers; Retail Leadership
- Retail Operations and Retail Development
- Key SSO Team Digital, Development, Commercial & Fraud Change Planning, SSO, Finance and other cross‑functional stakeholders.
What We Need:
- Strategic doer: Proven at turning strategy into store‑ready execution across multi‑site retail.
- Change maker: Delivers complex change at pace; simplifies the complicated and brings others with you.
- Data‑driven operator: Interprets trends, spots risk and converts insight into action that improves outcomes.
- Influential communicator: Energises and aligns stakeholders from shopfloor to senior leadership.
- Coach & capability builder: Lifts performance through clear standards, practical training and feedback.
- Organised and outcomes‑focused: Manages multiple priorities; keeps the main thing the main thing.
- Tech‑confident: Comfortable with Excel, PowerPoint and project tools (e.g. Monday.com).
- Full driving licence.
Benefits and Inclusion: We are committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. Access to a range of networks that represent colleagues and allies and help us put diversity and inclusion at the heart of our business. Wellness benefits include a competitive salary, award‑winning pension scheme, bonus, ShareSave options, 6.6 weeks holiday, payroll giving, Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and much more.
Implementation Partner in Eastleigh employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Partner in Eastleigh
✨Tip Number 1
Network like a pro! Reach out to current employees or connections in the industry. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus.
✨Tip Number 2
Prepare for the interview by practising common questions and tailoring your answers to highlight your experience with change management and coaching. Show them you’re the strategic doer they need!
✨Tip Number 3
Don’t forget to showcase your data-driven mindset! Bring examples of how you've used data to drive decisions in past roles. This will resonate well with their focus on improving outcomes.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the team and making a difference.
We think you need these skills to ace Implementation Partner in Eastleigh
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Implementation Partner role. Highlight your experience in leading retail change projects and how you've successfully turned strategies into actionable plans. We want to see how you can bring your unique skills to our team!
Showcase Your Data Skills: Since this role is all about being data-driven, don’t forget to mention your experience with data analysis and how you've used insights to drive improvements. We love seeing candidates who can interpret trends and turn them into action, so let us know how you've done this in the past!
Communicate Clearly: Your ability to energise and align stakeholders is key! In your application, share examples of how you've effectively communicated complex ideas to different audiences. We’re looking for someone who can tell a compelling story that brings teams together, so make it shine!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter and how you can be part of our mission!
How to prepare for a job interview at B&q
✨Know Your Stuff
Before the interview, dive deep into the company’s values and mission. Understand how they approach retail change and what their key priorities are. This will help you align your answers with their goals and show that you're genuinely interested in being an Implementation Partner.
✨Showcase Your Change Management Skills
Prepare specific examples of how you've successfully led transformation projects in the past. Highlight your ability to simplify complex processes and engage teams. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them impactful.
✨Data-Driven Decision Making
Since the role requires a data-driven approach, be ready to discuss how you've used data to identify risks and drive improvements. Bring examples of how you've turned insights into actionable plans, especially in a retail context, to demonstrate your analytical skills.
✨Engage and Inspire
Think about how you can energise stakeholders at all levels. Prepare to share your strategies for building trusted partnerships and aligning teams behind common goals. Practice telling a compelling story about your previous experiences that showcases your communication skills and ability to inspire others.