At a Glance
- Tasks: Lead data analysis to enhance customer experience and drive business strategies.
- Company: Join B&Q, a leader in home improvement with a supportive culture.
- Benefits: Up to £75,000 salary, pension, private medical insurance, and 6.6 weeks holiday.
- Other info: Hybrid work model with opportunities for career growth.
- Why this job: Make a real impact on customer engagement and business efficiency.
- Qualifications: Experience in analytics and strong communication skills required.
The predicted salary is between 75000 - 75000 £ per year.
Up to 75,000 + Pension + PMI + ShareSave + 6.6 weeks holiday (Hybrid 1 day per week in office) Southampton, Store Support Office.
We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they’ll love. Join us as a Senior Analytics Manager and you’ll be a big part of this.
Role Purpose
Reporting into the Senior Customer Analytics Manager within the Customer & Data Team at B&Q, the Analytics Manager will be responsible for delivering high quality analysis and insights, answering complex and diverse questions from across the business. They will interact with a varied group of stakeholders to drive up the understanding of customers across the organisation, helping to shape our future strategies, improve customer experience, deepen engagement, drive revenue, and improve business efficiencies across both B&Q and TradePoint.
We want to ensure that all employees, future employees and applicants to all Kingfisher companies are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation.
If you require any additional support or adjustments to help you make an application, please contact us at.
Analytics Manager - CRM in Eastleigh employer: B&q
At B&Q, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As an Analytics Manager in our Southampton Store Support Office, you'll enjoy competitive benefits including a generous holiday allowance, pension scheme, and opportunities for professional growth, all while contributing to meaningful projects that enhance customer experiences. Join us in making a positive impact on the lives of millions as we support your career development in a collaborative environment.
