Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead daily store operations and create a welcoming environment for customers and colleagues.
- Company: A top UK home improvement retailer with a focus on customer satisfaction.
- Benefits: Permanent contract, competitive salary, pension scheme, and holiday entitlement.
- Why this job: Join a dynamic team and enhance customer experiences in a thriving retail environment.
- Qualifications: Customer-focused mindset, leadership skills, and teamwork abilities.
- Other info: Part-time role with 18.5 hours per week and opportunities for growth.
The predicted salary is between 18000 - 24000 £ per year.
A leading UK home improvement retailer seeks a Shift Lead for their Dunfermline store. In this role, you will oversee daily operations, ensuring a safe and engaging environment for both colleagues and customers.
The ideal candidate will be customer-focused, possess leadership qualities, and work well in a team.
Offering a permanent contract with 18.5 hours per week, competitive salary, along with a range of benefits including a pension scheme and holiday entitlement.
Shift Lead: Drive Smooth Store Ops & Customer Experience in Dunfermline employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Lead: Drive Smooth Store Ops & Customer Experience in Dunfermline
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and employees. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've led a team or resolved conflicts. Being able to share these stories will demonstrate your capability to oversee daily operations effectively.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're genuinely interested in the role and the company. Ask about their approach to customer experience or how they support their staff's development.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Shift Lead: Drive Smooth Store Ops & Customer Experience in Dunfermline
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your experience in providing excellent customer service. We want to see how you've gone above and beyond to create a positive experience for customers in your previous roles.
Demonstrate Leadership Skills: As a Shift Lead, you'll need to show us your leadership qualities. Share examples of how you've successfully led a team or managed operations in a busy environment. We love seeing teamwork in action!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We appreciate when candidates take the effort to align their skills with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at B&q
✨Know the Company Inside Out
Before your interview, take some time to research the retailer's values, mission, and recent news. Understanding their approach to customer service and store operations will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you successfully led a team or improved customer experience. Be ready to discuss how you handle conflicts and motivate colleagues, as this role requires strong leadership qualities.
✨Demonstrate Customer Focus
Think of specific instances where you went above and beyond for a customer. Highlighting your commitment to creating a safe and engaging environment will resonate well with the interviewers, as customer satisfaction is key in this role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the store’s operations or team dynamics. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
