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- Tasks: Provide expert customer support and drive sales in home improvement.
- Company: Join B&Q, a leading home improvement retailer with a focus on community.
- Benefits: Enjoy competitive pay, generous holidays, and employee discounts.
- Other info: Flexible hours and opportunities for personal growth in a diverse environment.
- Why this job: Make a difference by helping customers create their dream spaces.
- Qualifications: Friendly, enthusiastic team players with retail experience are welcome.
The predicted salary is between 27300 - 27300 £ per year.
Location: B&Q York (Hull Road)
Hours: Part Time – 15 hours per week (Shifts available Monday – Sunday, 7:00am – 10:00pm)
Contract: 3 Month Fixed‑Term Contract
Hourly Rate: £13.10 per hour (UK Notional)
Responsibilities
- Provide expert customer support and product guidance for home improvement projects.
- Drive sales of home improvement items and generate customer satisfaction.
- Manage stock, set up displays, and maintain a clean and inviting store environment.
- Receive training in paint mixing, cutting timber, and other technical tasks as required.
Qualifications & Requirements
- Friendly, outgoing, and enthusiastic about helping others.
- Strong team player with experience working in a busy retail environment.
- Flexible schedule – willing to work weekends, evenings, and bank holidays.
- Eager to learn new technologies and ways of working.
Benefits & Inclusion
We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. Benefits include a competitive salary, an award‑winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits, and generous breaks.
Customer Advisor in Duffield employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor in Duffield
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&Q. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your past experiences make you a great fit for the Customer Advisor role. Remember, confidence is key!
✨Tip Number 3
Show off your personality! B&Q is looking for friendly and enthusiastic individuals, so let your true self shine during the interview. Share stories that highlight your customer service skills and your passion for helping others.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Customer Advisor in Duffield
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for helping others shine through. We want to see that you're excited about the role and ready to support our customers with their home improvement projects.
Tailor Your Experience: Make sure to highlight any relevant experience you have in retail or customer service. We love seeing how your background aligns with what we do at B&Q, so don’t hold back on those examples!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. No need for fluff—just the good stuff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at B&q
✨Know Your Products
Familiarise yourself with the home improvement products that B&Q offers. Being able to discuss specific items and their uses will show your enthusiasm and expertise, which is crucial for a Customer Advisor role.
✨Showcase Your People Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help a customer, as this will highlight your friendly and outgoing nature.
✨Flexibility is Key
Be ready to discuss your availability and willingness to work various shifts, including weekends and evenings. This shows that you're adaptable and committed to meeting the needs of the store.
✨Embrace Learning Opportunities
Express your eagerness to learn new skills, like paint mixing or timber cutting. Mention any previous experiences where you quickly picked up new tasks, as this aligns with the training aspect of the role.