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For Companies At a Glance
- Tasks: Lead your shift to create a fantastic shopping experience for customers and colleagues.
- Company: Join B&Q, a leading home improvement retailer with a vibrant team culture.
- Benefits: Enjoy a competitive salary, generous holiday, and an award-winning pension scheme.
- Why this job: Be the heartbeat of the store and make a real difference every day.
- Qualifications: Passionate about customer service and teamwork, with a keen eye for detail.
- Other info: Flexible hours and opportunities for personal growth in a supportive environment.
The predicted salary is between 22709 - 30800 £ per year.
Join to apply for the Shift Lead role at B&Q.
Overview:
- Full Time, Part Time or Job Share
- B&Q Eastwood
- Permanent Contract – 18.5 to 36.75 Hours per week
- Full‑time equivalent £27,709.50 per annum + Pension + 6.6 Weeks Holiday
Role:
Your role as a Shift Lead is pivotal in ensuring a safe working and shopping environment. You’re the person who will oversee your shift to cultivate a great experience for both colleagues and customers daily. It’s B&Q’s ambition to make every customer count, so you’ll strive to ensure B&Q is a place colleagues love to work, and customers love to shop.
Responsibilities:
- Be the heartbeat of the store day‑to‑day and ensure operations are running smoothly.
- Make sure colleagues are deployed correctly to ‘make every customer count’ throughout your shift.
- Be the first point of contact for customers and colleagues.
- Make sure our stores are safe at all times.
Qualifications:
- Passionate about customers and doing the right thing for them.
- Like to have a global view and not be constrained to specific areas of the store.
- Safety conscious and use an eye for detail to spot compliance opportunities.
- Enjoy interacting with colleagues and working in a team.
- Like to bring energy to each day and motivate those around you.
- Confident to have autonomy and trust to make decisions for the customer at pace.
Benefits:
- Award‑winning pension scheme
- ShareSave options
- 6.6 weeks holiday
- Payroll giving
- Employee Assistance Programme
- Shopping discounts
- Colleague wellbeing benefits and lots more
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Shift Lead in Draycott employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Lead in Draycott
✨Tip Number 1
Get to know the company culture! Before your interview, check out B&Q's values and mission. This will help you align your answers with what they care about, showing you're a perfect fit for the Shift Lead role.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience can help create a safe and enjoyable environment for both colleagues and customers.
✨Tip Number 3
Show your passion for customer service! During the interview, share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate that you truly care about making every customer count.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the role and the team. This shows your enthusiasm and helps you understand if B&Q is the right place for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Shift Lead in Draycott
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for customer service shine through in your application. We want to see how much you care about creating a great experience for both colleagues and customers!
Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the Shift Lead role. We’re looking for those who can oversee operations smoothly, so showcase any leadership or team management skills you have.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to understand and directly related to the job description.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at B&q
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Shift Lead at B&Q entails. Familiarise yourself with their customer service ethos and how you can contribute to making every customer count. This will help you answer questions confidently and show your passion for the role.
✨Showcase Your Leadership Skills
As a Shift Lead, you'll be overseeing operations and managing colleagues. Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. This will demonstrate your ability to motivate others and ensure smooth operations.
✨Emphasise Safety Awareness
Safety is a key responsibility in this role. Be ready to discuss how you prioritise safety in a work environment. Think of specific instances where you identified compliance opportunities or improved safety measures, as this will highlight your attention to detail.
✨Bring Your Energy and Enthusiasm
B&Q values a positive atmosphere, so let your energy shine through during the interview. Show your enthusiasm for working in a team and interacting with customers. A positive attitude can set you apart and demonstrate that you’re a great fit for their culture.
