Join B&Q in Doncaster as an Installations Executive Complaints Advisor for a 9‑month fixed-term contract. You will manage complex installations complaints, coordinate with stores and field teams, and drive swift resolutions to preserve customer loyalty.
You’ll work in a customer‑first environment with a flexible hybrid model (4 days in the office, 1 day WFH) and contribute to service improvements alongside the Quality & Aftercare team.
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Installations Complaints Resolution Specialist in Doncaster employer: B&Q
B&Q Peckham is an excellent employer that prioritises a supportive work culture and employee development, offering a range of benefits such as Life Assurance, Employee Assistance, and generous leave. Working here means being part of a friendly team dedicated to creating positive shopping experiences for customers, while also enjoying unique perks like discounts and a cycle to work scheme in a vibrant community setting.
