At a Glance
- Tasks: Lead and inspire your team while managing daily operations in a dynamic showroom environment.
- Company: Join B&Q, a leading home improvement retailer committed to diversity and inclusion.
- Benefits: Enjoy competitive pay, generous holidays, shopping discounts, and wellbeing perks.
- Why this job: Be part of a supportive culture that values growth and customer service excellence.
- Qualifications: Looking for a natural leader with customer service experience and a passion for learning.
- Other info: Flexible hours required, including weekends and bank holidays.
The predicted salary is between 36000 - 60000 Β£ per year.
Department Manager – Showrooms, Stirling
Job Details
- Client: B&Q
- Location: Stirling, United Kingdom
- Job Category: Other
- EU work permit required: Yes
- Job Reference: c31f5260afc1
- Job Views: 11
- Posted: 15.07.2025
- Expiry Date: 29.08.2025
Job Description
What\’s the job?
As a Showroom Manager, you\’ll inspire your team and build an inclusive culture. You\’ll coach and train your team to recommend the right products, finance, and installation options to customers. Managing people daily and role modeling excellent customer service, you\’ll support their growth. You\’ll oversee the recruitment and induction of installers to ensure top service quality.
What we need
A natural leader who motivates and supports a team in a dynamic sales environment. You have a sharp commercial mind, customer service experience, and know how to promote products and services. Youβre adaptable, eager to learn new technologies, and flexible to work weekends, evenings, and bank holidays.
What\’s in it for me?
Join a valued team that celebrates diversity and inclusion. Benefit from a range of networks supporting colleagues and allies. Enjoy a competitive salary, pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, Employee Assistance Programme, shopping discounts, wellbeing benefits, and more. We provide generous breaks to help you stay refreshed.
For recruitment adjustments, please contact us to support your application or interview process.
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Department Manager - Showrooms employer: B&Q
Contact Detail:
B&Q Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Department Manager - Showrooms
β¨Tip Number 1
Familiarise yourself with B&Q's product range and services. Understanding their offerings will not only help you in interviews but also demonstrate your genuine interest in the role and the company.
β¨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific situations where you motivated your team or improved customer service.
β¨Tip Number 3
Research the latest trends in retail and showroom management. Being knowledgeable about current industry practices can set you apart and show that you're proactive about staying informed.
β¨Tip Number 4
Network with current or former employees of B&Q if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Department Manager - Showrooms
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Department Manager - Showrooms position. Tailor your application to highlight how your experience aligns with these aspects.
Highlight Leadership Skills: Emphasise your leadership abilities in your CV and cover letter. Provide specific examples of how you've motivated and supported a team in a sales environment, showcasing your coaching and training skills.
Showcase Customer Service Experience: Detail your customer service experience, particularly in dynamic environments. Mention any relevant achievements or initiatives that improved customer satisfaction or sales performance.
Tailor Your Application: Customise your CV and cover letter for this specific role. Use keywords from the job description, such as 'inclusive culture', 'commercial mind', and 'flexible', to demonstrate your fit for the position.
How to prepare for a job interview at B&Q
β¨Show Your Leadership Skills
As a Department Manager, showcasing your leadership abilities is crucial. Prepare examples of how you've motivated and supported teams in previous roles, highlighting specific instances where your guidance led to improved performance or customer satisfaction.
β¨Demonstrate Customer Service Excellence
Since the role involves excellent customer service, be ready to discuss your experience in this area. Share stories that illustrate how youβve handled challenging customer situations and how you ensured a positive outcome for both the customer and the business.
β¨Know the Products Inside Out
Familiarise yourself with the products and services offered by B&Q. Being knowledgeable about their offerings will not only impress the interviewers but also show your enthusiasm for the role and your readiness to coach your team effectively.
β¨Be Adaptable and Open to Learning
The job requires adaptability and a willingness to learn new technologies. Prepare to discuss how you've embraced change in past roles and how you plan to stay updated with industry trends and innovations that can benefit the showroom.