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- Tasks: Lead and inspire your team while ensuring excellent customer service in a dynamic showroom environment.
- Company: Join B&Q, a leading home improvement retailer committed to diversity and inclusion.
- Benefits: Enjoy a competitive salary, 6.6 weeks holiday, shopping discounts, and wellbeing benefits.
- Why this job: Be part of a supportive culture that values personal development and teamwork.
- Qualifications: Strong leadership and customer service experience required; flexibility and a willingness to learn are essential.
- Other info: Weekend and evening availability is necessary; EU work permit required.
The predicted salary is between 36000 - 60000 £ per year.
Department Manager – Showrooms, Scarborough
Client: B&Q
Location: Scarborough, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 28d8b0cb5ea9
Job Views: 8
Posted: 15.07.2025
Expiry Date: 29.08.2025
Job Description:
What\’s the job?
As a Showroom Manager, you will inspire your team and customers by leading from the front. Your role involves coaching and training your team to recommend the right products, finance options, and installations to meet customer needs. You\’ll foster an inclusive culture, support personal development, and oversee the recruitment and induction of installers to ensure excellent customer service.
What we need:
A natural leader with the ability to motivate and support a team in a dynamic sales environment. You should have strong customer service experience, a good commercial understanding, and the ability to promote products and services. Flexibility to work weekends, evenings, and bank holidays is essential, as well as a willingness to learn new technologies and methods.
What\’s in it for me?
Join a diverse and inclusive team where everyone is valued. Benefit from a comprehensive package including a competitive salary, pension scheme, ShareSave options, 6.6 weeks holiday, wellbeing benefits, shopping discounts, and more. We prioritize your wellbeing and support during the application process, including any necessary adjustments.
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Department Manager - Showrooms employer: B&Q
Contact Detail:
B&Q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Manager - Showrooms
✨Tip Number 1
Familiarise yourself with B&Q's product range and services. Understanding their offerings will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific situations where you motivated your team or improved customer service.
✨Tip Number 3
Research the latest trends in home improvement and showroom management. Being knowledgeable about current market trends can set you apart and show that you're proactive about your professional development.
✨Tip Number 4
Network with current or former employees of B&Q if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Department Manager - Showrooms
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in leadership, customer service, and sales. Use specific examples that demonstrate your ability to motivate a team and drive sales in a showroom environment.
Craft a Compelling Cover Letter: In your cover letter, express your passion for leading teams and providing excellent customer service. Mention your understanding of the products and services offered by B&Q and how you can contribute to their success.
Showcase Your Leadership Skills: During the application process, emphasise your leadership style and how you have successfully coached and developed team members in previous roles. Provide concrete examples of how you've fostered an inclusive culture.
Highlight Flexibility and Adaptability: Since the role requires flexibility in working hours, mention your willingness to work weekends, evenings, and bank holidays. Also, discuss your eagerness to learn new technologies and methods relevant to the showroom environment.
How to prepare for a job interview at B&Q
✨Show Your Leadership Skills
As a Department Manager, showcasing your leadership abilities is crucial. Prepare examples of how you've successfully led teams in the past, focusing on how you motivated and inspired them to achieve their goals.
✨Demonstrate Customer Service Expertise
Since strong customer service experience is essential for this role, be ready to discuss specific instances where you went above and beyond for customers. Highlight your understanding of customer needs and how you addressed them effectively.
✨Familiarise Yourself with B&Q Products
Research B&Q's product range and services before the interview. Being knowledgeable about their offerings will not only impress your interviewers but also show your genuine interest in the role and the company.
✨Prepare for Flexibility Questions
Given the requirement for flexibility in working hours, think about how you can demonstrate your willingness to adapt. Be prepared to discuss your availability and any previous experiences where you had to adjust your schedule to meet business needs.
