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- Tasks: Lead a team to inspire customers with kitchen and bathroom ideas while driving sales.
- Company: B&Q is dedicated to helping customers improve their homes with confidence and creativity.
- Benefits: Enjoy up to £35,900 salary, bonus, pension, and 6.6 weeks holiday plus flexible working options.
- Why this job: Join a dynamic team where your leadership can make a real impact on customer experiences.
- Qualifications: Experience in customer service and team management is essential; a passion for home improvement is a plus.
- Other info: Flexible hours include weekends and evenings; perfect for students looking for part-time work.
The predicted salary is between 21500 - 36000 £ per year.
Full time/ Part time or Job share – 36.75 hours per week Permanent Up to £35,900 per annum (inclusive of a £2044 per annum store specific hotspot allowance) + Bonus* + Pension + 6.6 weeks holiday B&Q Beckton We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love. Join us as a Showroom Manager and you’ll help some of their boldest kitchen and bathroom ideas take shape. In a role that’s as much about inspiration as it is about sales, being a Showroom Manager means understanding that great showrooms come from great teams. You’ll lead by example to build an inclusive culture for your colleagues and customers. You’ll coach and train your team, enabling them to recommend the right finance, products, and installation options to fulfil customer projects. By managing people well every day and role modelling great customer service, you’ll support their personal growth and development. Relationships are key in this role as you’ll also oversee the recruitment and induction of our installers to ensure the best level of service for our customers. A natural leader who can motivate and support a team in a fast-paced and constantly changing sales environment. You’ve got a sharp commercial mind as well as plenty of customer service experience and you know how to promote products, services, and installation options. You’ll be happy to expand your skills by using new technology and learning new ways of working and championing this with your team. You’re also flexible enough to work on a rota that includes weekends, evenings, and bank holidays. #J-18808-Ljbffr
Contact Detail:
B&Q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Manager - Showrooms
✨Tip Number 1
Familiarise yourself with the latest trends in kitchen and bathroom design. Being knowledgeable about current styles and products will not only impress during interviews but also show your passion for the role.
✨Tip Number 2
Network with current or former employees of B&Q, especially those in showroom management. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready with specific examples that demonstrate your ability to motivate and develop others.
✨Tip Number 4
Show your enthusiasm for customer service by preparing anecdotes that highlight your experience in creating positive customer experiences. This will resonate well with the values of B&Q.
We think you need these skills to ace Department Manager - Showrooms
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Department Manager - Showrooms position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in leadership, customer service, and sales. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to manage a team effectively.
Write a Strong Cover Letter: In your cover letter, express your passion for home improvement and customer service. Highlight specific examples of how you've successfully led teams and improved customer experiences in previous roles. Make sure to convey your enthusiasm for the role at B&Q.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at B&Q
✨Show Your Leadership Skills
As a Department Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led a team in the past, focusing on how you motivated and supported your colleagues to achieve their goals.
✨Understand the Product Range
Familiarise yourself with the kitchen and bathroom products that B&Q offers. Being knowledgeable about the products will help you answer questions confidently and show your genuine interest in the role.
✨Emphasise Customer Service Experience
Highlight your customer service experience during the interview. Share specific instances where you went above and beyond to meet customer needs, as this aligns with the company's focus on providing excellent service.
✨Be Ready for Scenario Questions
Prepare for scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think about how you would manage conflicts within your team or address customer complaints effectively.
