Department Manager Designate

About the role

• Full time / Part time or Job share - 39 hours per week
• Permanent
• Up to £31,000 (Inclusive of an £1014 per annum, store specific location allowance) + Bonus + Pension + BUPA + 6.6 Weeks Holiday
• South East London (covering locations such as West Norwood, Sydenham, Eltham & Greenwich)

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Department Manager and you’ll be a big part of this.

At B&Q, we’re passionate about progression and we’re committed to growing talent from within. We also recognise the important experience that new leaders add, onboarding several designate managers through the year.

As a B&Q designate manager, you’ll have the unique opportunity to learn about us and our business, typically spending 3-6 months working across a cluster of stores (in South East London). You’ll experience management training in various store formats before being placed into your own department or store. Due to the nature of this role, there’ll be some flexibility and travel required during your time as a designate, before being placed within a store that matches your experience within 50 miles of where you live.

Key responsibilities

We’re thinking more ambitiously about how our stores can offer our customers even more. Creating a store within a store, you’ll get to think big too. You’ll make things happen – setting standards, coming up with ideas, and finding fresh ways to make your team and department the best they can be. You’ll keep customer service levels high and use your customer knowledge to spot opportunities to give them even more. It’ll be your department to run. But, because we’re so big on teamwork, you won’t tackle the challenge alone.

Required skills & experience

Positive, hands-on, and eager to bring your own ideas to the table, you’ll feel right at home with us. You’ve got plenty of customer service experience, along with a love of all things home improvement. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re flexible too – able to cover store opening hours on a rota basis, including evenings, weekends and bank holidays. And, perhaps most importantly, you know how to keep a team motivated, engaged, and pulling together as one.

What’s in it for me?

As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best. So dependent on the duration of your shift and eligible break entitlement, we will pay you for the time you are on your break, so put your feet up on us!

As part of a great team, you’ll be supported to grow and encouraged to explore new career directions within the business and the wider group. And, because you’ll be inspiring great things for our customers and the whole business, you’ll do work worth caring about.