At a Glance
- Tasks: Help customers create their dream homes by picking and preparing orders.
- Company: Join B&Q, a leader in home improvement with a focus on community.
- Benefits: Enjoy competitive pay, generous holidays, and wellness support.
- Other info: Flexible shifts available, with opportunities for personal growth.
- Why this job: Be part of a diverse team making a real difference in customers' lives.
- Qualifications: Strong communication skills and ability to handle physical tasks.
The predicted salary is between 27000 - 28000 £ per year.
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Store to Home Picker and you’ll be a big part of this.
Job details:
- Full Time - 36.75 hours per week
- Permanent Contract
- Shifts available Monday - Sunday, 7.00am - 10.00pm
- UK Notional hourly rate £13.10 per hour (Inclusive of an £0.81 per hour, store specific location allowance)
What’s the job?
You’re a confident and friendly communicator, comfortable building relationships and sharing product knowledge with customers face to face and over the phone. Efficiency and safety will be vital of course but your real focus will be the customer, either supporting their ideas on the shop floor or working to a one hour click and collect service.
What We Need:
You’re an organised and analytical thinker, and you know how to prioritise your time and keep things simple. We provide courier, click and collect and home delivery services and products can range from tins of paint to bags of compost or hot tubs, so you’ll be comfortable with some heavy lifting. Being agile and flexible is important to the success of this role. You’ll be happy to expand your skills by using new technology and learning new ways of working. And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Store to Home Picker in Dartford employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store to Home Picker in Dartford
✨Tip Number 1
Get to know B&Q and their values! Before your interview, spend some time understanding what makes them tick. They’re all about improving homes and making life better for customers, so think about how you can align your experiences with that mission.
✨Tip Number 2
Practice your communication skills! As a Store to Home Picker, you’ll need to be friendly and confident when chatting with customers. Try role-playing with a friend or family member to get comfortable sharing product knowledge and building rapport.
✨Tip Number 3
Show off your organisational skills! Think of examples from your past where you’ve had to prioritise tasks or manage your time effectively. B&Q loves an organised thinker, so make sure you highlight this during your chat with them.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the B&Q team. Good luck, we believe in you!
We think you need these skills to ace Store to Home Picker in Dartford
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about yourself and why you’re excited about the Store to Home Picker role.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight your experience with customer service and any relevant skills that match what we’re looking for. This shows us you’ve done your homework and are genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Remember, we’re looking for organised thinkers, so show us you can communicate effectively!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so go ahead and give it a shot!
How to prepare for a job interview at B&q
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Store to Home Picker involves. Familiarise yourself with the responsibilities, like customer interaction and product knowledge. This will help you demonstrate your enthusiasm and readiness for the role.
✨Show Off Your Communication Skills
As a Store to Home Picker, you'll need to communicate effectively with customers. Practice explaining how you would assist customers on the shop floor or over the phone. Use examples from past experiences where you’ve successfully built relationships or resolved issues.
✨Demonstrate Your Organisational Skills
Being organised is key in this role. Think of examples where you've had to prioritise tasks or manage your time efficiently. You might want to mention how you handle busy periods or adapt to changing situations, especially when it comes to heavy lifting or using new technology.
✨Embrace Flexibility and Team Spirit
B&Q values flexibility, so be prepared to discuss your availability and willingness to work varied shifts. Highlight any previous experience working in a team environment and how you contribute to a positive workplace culture. This shows you’re not just a good fit for the role, but also for the team.