At a Glance
- Tasks: Lead and inspire teams to deliver exceptional customer service and drive sales.
- Company: Join B&Q, a leading home improvement retailer with a supportive culture.
- Benefits: Enjoy competitive pay, bonuses, generous holiday, and a 20% discount on purchases.
- Other info: Flexible working options available, including full-time, part-time, and job share.
- Why this job: Make a real impact in a dynamic environment while developing your career.
- Qualifications: Strong leadership skills and a passion for customer service.
The predicted salary is between 41500 - 41500 £ per year.
Open to Job Share, Full Time or Part Time - Permanent
Up to £41,500 per annum (Inclusive of £0.90p per hour, store specific location allowance) + Bonus + Pension + 6.6 Weeks Holiday
B&Q Dartford
Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love. Join us as a Sales & Service Team Manager and you’ll lead and inspire our front end, showroom and TradePoint teams to drive sales through exceptional service.
We want to ensure that all employees, future employees and applicants to all Kingfisher companies are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation.
If you require any additional support or adjustments to help you make an application, please contact us at recruitment@b-and-q.co.uk.
Rewards:
- Discount card: Get 20% discount on your purchases at B&Q in-store and online, after you've been with us for 1 month.
- Share in the success you help create with our shareplans, from just £5 per month.
- Life assurance: Ensures those close to you have some protection.
- Employee assistance programme: Free and confidential support and counselling.
- Salary/Bonus: Competitive salaries for all roles.
- Pension: Access to the award-winning Kingfisher Pension Scheme.
- Medical benefits available depending on your role.
- Leave: Enjoy 6.6 weeks' leave, plus additional leave and cash rewards for long service anniversaries.
- Discounts on products and services for being a B&Q colleague.
- Eye care: We pay for your eye test every two years.
- Cycling to work scheme: Helps colleagues spread the cost of bikes and safety equipment.
- Long service: Extra annual leave and cash payment for every 10 years up to 40 years’ service.
Training & Development:
Learn & Develop at B&Q. From the minute you walk through our doors to the exciting moment you make that next career move, we're here to help you make the most of every opportunity.
- Flexible learning with LEO: Access training and content anywhere, anytime.
- Developing in role: Continuous learning opportunities and experiences.
- Building expertise and know-how: We teach you how to create beautiful kitchens and learn about our garden ranges.
- Accelerated Development Talent Programmes: Designed to help you practice skills and gain valuable experiences.
- Induction: A programme to give new colleagues insight into our business and culture.
A day in the life:
Our Retail Management teams help every one of our stores to lead and develop their teams to always put our customers first.
We’ll carry out a face to face or online interview (and we may request a 2nd interview if the role you're applying for is more complex).
Dartford, Kent
Open to Job Share, Full Time or Part Time - Permanent
Sales & Service Team Leader - Drive Front End & TradePoint in Dartford employer: B&q
B&Q Dartford is an exceptional employer that prioritises employee well-being and development, offering competitive salaries, generous holiday allowances, and a supportive work culture. With a strong focus on training and growth opportunities, employees can thrive in their roles while enjoying benefits like a discount card, life assurance, and access to an award-winning pension scheme. Join us to be part of a collaborative team that values diversity and empowers you to achieve your career ambitions.
StudySmarter Expert Advice🤫
We think this is how you could land Sales & Service Team Leader - Drive Front End & TradePoint in Dartford
✨Tip Number 1
Get to know the company! Before your interview, spend some time researching B&Q. Understand our values, products, and what makes us tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the Sales & Service Team Leader role. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your leadership skills! As a potential team leader, share examples of how you've inspired or managed a team in the past. Highlight your ability to drive sales through exceptional service – that's what we love to see!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Sales & Service Team Leader - Drive Front End & TradePoint in Dartford
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for customer service and teamwork.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Sales & Service Team Leader role. Use keywords from the job description to catch our eye!
Showcase Your Achievements:Don’t just list your responsibilities; share your successes! Whether it’s hitting sales targets or leading a team, we love to hear about what you’ve accomplished in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get all the info you need right there!
How to prepare for a job interview at B&q
✨Know Your Stuff
Before the interview, make sure you understand B&Q's values and what the Sales & Service Team Leader role entails. Familiarise yourself with their products and services, especially in the front end and TradePoint areas. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Leadership Skills
As a potential team leader, be ready to discuss your leadership style and experiences. Prepare examples of how you've inspired teams or improved customer service in previous roles. Highlighting your ability to motivate others will resonate well with the interviewers.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member to practice your responses. Focus on articulating your thoughts clearly and confidently. The more you practice, the more comfortable you'll feel during the actual interview, which can make all the difference!
