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For Companies At a Glance
- Tasks: Drive sales and deliver top-notch customer service in home improvement.
- Company: Join a diverse team at B&Q, where everyone belongs.
- Benefits: Competitive salary, generous holiday, wellness perks, and an award-winning pension scheme.
- Why this job: Become an expert advisor while helping customers transform their homes.
- Qualifications: Friendly, eager to learn, and passionate about home improvement.
- Other info: Flexible hours with opportunities for personal growth and development.
The predicted salary is between 24000 - 36000 £ per year.
Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.
Responsibilities
- Drive sales while delivering excellent customer service and expert guidance to customers about home improvement projects.
- Manage stock and ensure displays are set up and the store looks attractive and organized.
- Support training in paint-mixing and timber cutting where applicable.
What we need
- Happy to help, eager to learn and just a little bit obsessed with home improvement; you’ll be right at home with us.
- Friendly and outgoing, with a passion for helping others.
- Open to expanding skills by using new technology and learning new ways of working.
- Great at working in a team and flexible to work on a rota that includes weekends, evenings and bank holidays.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact for any recruitment adjustments.
Customer Advisor in Dalton employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor in Dalton
✨Tip Number 1
Get to know the company inside out! Research B&Q's values, products, and recent projects. This way, when you chat with them, you can show off your knowledge and passion for home improvement.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might help a customer with their home improvement project. Role-playing with a friend can help you feel more confident during the interview.
✨Tip Number 3
Be ready to showcase your teamwork skills! Since you'll be working in a team, share examples of how you've collaborated with others in the past. It’ll show that you’re a great fit for the B&Q culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the B&Q family!
We think you need these skills to ace Customer Advisor in Dalton
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for home improvement shine through! We want to see that you're not just looking for a job, but that you genuinely care about helping customers with their projects.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. Mention any relevant experience in customer service or sales, and don’t forget to showcase your teamwork abilities!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at B&q
✨Know Your Stuff
Familiarise yourself with home improvement products and trends. Being able to discuss popular projects or materials will show your passion and expertise, making you a standout candidate.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about times when you went above and beyond to help someone, as this aligns perfectly with the role's focus on customer satisfaction.
✨Be Ready to Learn
Express your eagerness to learn new skills, like paint-mixing and timber cutting. Mention any relevant experiences where you quickly picked up new tasks, showing that you're adaptable and keen to grow.
✨Team Player Vibes
Highlight your ability to work well in a team. Share stories that demonstrate your flexibility and collaboration, especially in busy environments, as this is crucial for the role and the company culture.