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- Tasks: Help keep the store stocked and inspire customers with new ideas.
- Company: B&Q is dedicated to helping customers create their dream homes.
- Benefits: Earn £12.21 per hour, rising to £12.71 in April; flexible shifts available.
- Why this job: Join a supportive team and gain valuable skills while making a difference.
- Qualifications: Great communication skills and a willingness to learn new technologies.
- Other info: Part-time role with a 3-month fixed term contract.
Overview
Customer Advisor – Stock Flow
Part Time – 30 hours per week
3 Month Fixed Term Contract
Shifts available Monday – Sunday, 6.00am – 9.00pm
UK Notional hourly rate £12.71 per hour
What’s the job?
Join our team, and you’ll think differently about how we inspire people to create a home they love. You’ll make sure the store is stocked with the things our customers need, as well as products that will spark new possibilities. Efficiency and safety will be vital, especially if you gain your forklift license with us. You’ll get to create too – exploring new solutions and making decisions that will help grow our business, together.
What We Need
- A great communicator who can think clearly and make sound plans no matter how busy things get, you’ll feel right at home with us.
- You’re an organised and analytical thinker, and you know how to keep things simple.
- You also know how to work as a team – supporting your fellow colleagues and working through what you need to do, together.
- You’ll be happy to expand your skills by using new technology and learning new ways of working.
- You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
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Customer Advisor - Stock flow employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor - Stock flow
✨Tip Number 1
Familiarise yourself with the products and services offered by B&Q. Understanding the stock flow process and how it impacts customer satisfaction will show your commitment to the role and help you stand out during the interview.
✨Tip Number 2
Demonstrate your teamwork skills by sharing examples of how you've successfully collaborated with others in previous roles. This will highlight your ability to support colleagues and work effectively in a busy environment.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since the role requires shifts that include weekends and bank holidays, showing your willingness to adapt will make you a more attractive candidate.
✨Tip Number 4
If you have experience with technology or are open to learning new systems, mention this during your conversation. Highlighting your adaptability to new methods will align well with the company's focus on innovation and efficiency.
We think you need these skills to ace Customer Advisor - Stock flow
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Customer Advisor - Stock Flow position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and stock management. Use bullet points for clarity and focus on achievements that demonstrate your organisational and teamwork skills.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have successfully handled similar responsibilities in the past, and how you can contribute to the team at B&Q.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at B&q
✨Show Your Communication Skills
As a Customer Advisor, strong communication is key. Be prepared to demonstrate your ability to convey information clearly and effectively during the interview. Think of examples where you've successfully communicated with customers or team members.
✨Highlight Your Organisational Skills
The role requires an organised and analytical thinker. Share specific instances where you've managed stock or organised tasks efficiently. This will show that you can handle the responsibilities of keeping the store well-stocked and running smoothly.
✨Demonstrate Teamwork
Teamwork is essential in this role. Be ready to discuss how you've collaborated with others in previous jobs. Highlight any experiences where you supported colleagues or worked together to achieve a common goal.
✨Be Open to Learning
The job may involve using new technology and methods. Show your willingness to learn by discussing any past experiences where you've adapted to new tools or processes. This will indicate that you're flexible and eager to grow within the company.
