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- Tasks: Help keep the store stocked and inspire customers with new ideas.
- Company: B&Q is dedicated to helping customers create their dream homes.
- Benefits: Earn £12.21 per hour, rising to £12.71, with flexible shifts.
- Why this job: Join a supportive team and develop skills in a dynamic environment.
- Qualifications: Great communication skills and a willingness to learn are essential.
- Other info: Opportunity to gain a forklift license and work varied hours.
Part time - 20 hours per week
3 Month Fixed Term Contract
Shifts available Monday - Sunday between 9.00am - 18.00pm UK
Notional hourly rate £12.21 per hour* B&Q St Neots
*Raising to £12.71 per hour from 1st April
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Stock Flow Customer Advisor and you’ll be a big part of this.
As a Stock Flow Customer Advisor, you will ensure the store is stocked with the products our customers need, as well as those that will inspire new possibilities. Efficiency and safety are vital, especially if you gain your forklift license with us. You will explore new solutions and make decisions that will help grow our business.
We are looking for a great communicator who can think clearly and make sound plans, even during busy periods. You should be an organized and analytical thinker, capable of keeping things simple. Teamwork is essential, as you will support your colleagues and work collaboratively. Additionally, you should be open to expanding your skills by using new technology and learning new methods. Flexibility to work on a rota that includes weekends, evenings, and bank holidays is also necessary.
Customer Advisor - Stock flow employer: B&Q
Contact Detail:
B&Q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor - Stock flow
✨Tip Number 1
Familiarise yourself with the products and services offered by B&Q. Understanding the stock flow process and how it impacts customer satisfaction will help you stand out during interviews.
✨Tip Number 2
Demonstrate your teamwork skills by sharing examples of how you've successfully collaborated with others in previous roles. This is crucial for a position that relies heavily on supporting colleagues.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Highlight any past experiences where you adapted to changing schedules or took on additional shifts, as this shows your commitment.
✨Tip Number 4
Show your willingness to learn new technologies and methods. Mention any relevant training or certifications you've pursued, especially if they relate to stock management or customer service.
We think you need these skills to ace Customer Advisor - Stock flow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of a Customer Advisor - Stock Flow. Emphasise your organisational skills, teamwork, and any experience with stock management or customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping customers and improving their home experience. Mention specific examples of how you've successfully worked in a team or handled busy situations in the past.
Highlight Flexibility: Since the role requires flexibility with shifts, clearly state your availability in your application. Mention your willingness to work weekends, evenings, and bank holidays to demonstrate your commitment.
Showcase Communication Skills: As communication is key for this role, provide examples in your application that illustrate your ability to communicate effectively with both customers and colleagues. This could include experiences from previous jobs or volunteer work.
How to prepare for a job interview at B&Q
✨Show Your Communication Skills
As a Customer Advisor, effective communication is key. Be prepared to demonstrate your ability to convey information clearly and listen actively during the interview. Use examples from past experiences where you successfully communicated with customers or team members.
✨Highlight Your Organisational Skills
The role requires strong organisational abilities. Share specific instances where you managed stock flow or organised tasks efficiently. This will show that you can handle the responsibilities of the position, especially during busy periods.
✨Demonstrate Teamwork
Teamwork is essential in this role. Be ready to discuss how you've collaborated with others in previous jobs. Highlight any experiences where you supported colleagues or contributed to a team goal, as this will resonate well with the interviewers.
✨Express Your Willingness to Learn
The company values employees who are open to learning new skills. Mention your eagerness to gain a forklift licence or adapt to new technologies. This shows that you're not only interested in the job but also committed to personal and professional growth.
