At a Glance
- Tasks: Ensure the store is stocked and inspire customers with new possibilities.
- Company: Join B&Q, a leader in home improvement with a diverse culture.
- Benefits: Enjoy competitive pay, generous holidays, and wellness support.
- Other info: Flexible shifts available, including weekends and evenings.
- Why this job: Be part of a team that helps customers create homes they love.
- Qualifications: Great communication skills and a team player attitude required.
The predicted salary is between 25000 - 30000 £ per year.
Join us as a Stock Flow Customer Advisor and you’ll be a big part of this.
FLT experience required
Full time 36.75 hours per week
Permanent Contract
Shifts available Monday - Sunday, 7.00am - 9.45pm
UK Notional hourly rate £12.71 per hour (Inclusive of an £0.81 per hour, store specific location allowance)
What’s the job?
Join our team, and you’ll think differently about how we inspire people to create a home they love. You’ll make sure the store is stocked with the things our customers need, as well as products that will spark new possibilities. Efficiency and safety will be vital of course, especially if you gain your forklift license with us. You’ll get to create too – exploring new solutions and making decisions that will help grow our business, together.
What We Need
- A great communicator who can think clearly and make sound plans no matter how busy things get.
- You’re an organised and analytical thinker, and you know how to keep things simple.
- You also know how to work as a team – supporting your fellow colleagues and working through what you need to do, together.
- You’ll be happy to expand your skills by using new technology and learning new ways of working.
- You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Seniority level: Entry level
Employment type: Full-time
Job function: Other
Industries: Retail
Customer Advisor - Stock flow in Welwyn Garden City employer: B&q
B&Q Stirling is an excellent employer that prioritises both customer satisfaction and employee well-being. With competitive pay, an award-winning pension scheme, and generous holiday allowances, we foster a supportive work culture that encourages growth and teamwork. Join us in creating a positive shopping experience while developing your skills in a dynamic retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor - Stock flow in Welwyn Garden City
✨Tip Number 1
Get to know B&Q and its values! Before your interview, spend some time browsing their website and social media. This will help you understand their culture and what they stand for, making it easier for you to connect during the conversation.
✨Tip Number 2
Practice your communication skills! As a Customer Advisor, you'll need to be a great communicator. Try role-playing common customer scenarios with a friend or family member to build your confidence and get comfortable with the types of questions you might face.
✨Tip Number 3
Show off your teamwork skills! B&Q values collaboration, so think of examples from your past experiences where you've worked well in a team. Be ready to share these stories during your interview to demonstrate that you're a team player.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the B&Q careers page. This not only shows your enthusiasm but also ensures your application gets to the right people quickly.
We think you need these skills to ace Customer Advisor - Stock flow in Welwyn Garden City
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our team.
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. Mention any FLT experience or teamwork examples that align with what we’re looking for in a Stock Flow Customer Advisor.
Keep It Clear and Concise:We appreciate clarity! Use straightforward language and get to the point. Avoid jargon and keep your sentences short to make it easy for us to understand your qualifications and motivations.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at B&q
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Advisor - Stock Flow at B&Q entails. Familiarise yourself with the responsibilities, especially around stock management and customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Customer Advisor, communication is key. Prepare examples of how you've effectively communicated in past roles, especially in busy environments. Think about times when you’ve had to explain something complex simply or worked as part of a team to solve a problem.
✨Demonstrate Team Spirit
B&Q values teamwork, so be ready to discuss how you collaborate with others. Share specific instances where you supported colleagues or contributed to a team goal. Highlight your flexibility and willingness to adapt to different working hours, as this is crucial for the role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, or how B&Q supports diversity and inclusion. This shows that you’re not just interested in the job, but also in how you can grow within the company.
