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- Tasks: Help stock the store and inspire customers with new ideas.
- Company: B&Q is dedicated to helping customers create homes they love.
- Benefits: Enjoy a competitive salary, generous holiday, and wellness perks.
- Why this job: Join a diverse team where your contributions are valued and you can grow.
- Qualifications: Great communication skills and a team player attitude are essential.
- Other info: Flexible shifts available; must be 18+ to work night hours.
Join to apply for the Customer Advisor – Night Stock flow role at B&Q
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Join to apply for the Customer Advisor – Night Stock flow role at B&Q
Shifts available Monday – Sunday, 9.00pm – 6.00am*
UK Notional hourly rate £ 13.52 per hour ( Inclusive of an £0.81 per hour, store specific location allowance + additional £2 per hour between 10pm – 5am )
- Colleagues under 18 are not permitted to work between 10pm-6am
Overview
Customer Advisor – Night Stock Flow
Part time – 30 hours per week
3 Month Fixed Term Contract
Shifts available Monday – Sunday, 9.00pm – 6.00am*
UK Notional hourly rate £ 13.52 per hour ( Inclusive of an £0.81 per hour, store specific location allowance + additional £2 per hour between 10pm – 5am )
B&Q Dartford
- Colleagues under 18 are not permitted to work between 10pm-6am
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they\’ll love. Join us as a Night Stock Flow Customer Advisor and you\’ll be a big part of this.
What\’s the job?
Join our team, and you’ll think differently about how we inspire people to create a home they love. You’ll make sure the store is stocked with the things our customers need, as well as products that will spark new possibilities. Efficiency and safety will be vital of course, especially if you gain your forklift license with us. You’ll get to create too – exploring new solutions and making decisions that will help grow our business, together.
What We Need
A great communicator who can think clearly and make sound plans no matter how busy things get, you’ll feel right at home with us. You’re an organised and analytical thinker, and you know how to keep things simple. You also know how to work as a team – supporting your fellow colleagues and working through what you need to do, together. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
What\’s in it for me?
As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
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Customer Advisor - Night Stock flow employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor - Night Stock flow
✨Tip Number 1
Familiarise yourself with B&Q's product range and services. Understanding what the store offers will help you engage with customers effectively and demonstrate your enthusiasm for the role during the interview.
✨Tip Number 2
Highlight your teamwork skills. Since the role requires working closely with colleagues, be prepared to share examples of how you've successfully collaborated in previous jobs or projects.
✨Tip Number 3
Be ready to discuss your flexibility regarding shift patterns. As this position involves night shifts and weekends, showing that you're adaptable and willing to work varied hours can set you apart from other candidates.
✨Tip Number 4
Prepare to talk about your problem-solving abilities. The role may require you to think on your feet, so come equipped with examples of how you've tackled challenges in past roles or situations.
We think you need these skills to ace Customer Advisor - Night Stock flow
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Customer Advisor - Night Stock Flow. Highlight your ability to communicate effectively and work as part of a team in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your organisational skills, teamwork experience, and any relevant retail or customer service background.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your skills can contribute to B&Q's mission of helping customers create their ideal homes.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise to make a great first impression.
How to prepare for a job interview at B&q
✨Show Your Communication Skills
As a Customer Advisor, effective communication is key. Be prepared to demonstrate your ability to convey information clearly and listen actively. Use examples from past experiences where you successfully communicated with customers or team members.
✨Highlight Teamwork Experience
B&Q values teamwork, so be ready to discuss how you've collaborated with others in previous roles. Share specific instances where you supported colleagues or worked together to achieve a common goal, especially in busy environments.
✨Demonstrate Organisational Skills
Being organised is crucial for this role. Prepare to talk about how you manage your time and tasks effectively. You might want to mention any tools or methods you use to stay organised, especially during busy shifts.
✨Express Willingness to Learn
B&Q encourages the use of new technology and learning new ways of working. Show your enthusiasm for personal development by discussing any relevant training or skills you've acquired recently, and express your eagerness to learn more.
