Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch customer service and assist with home improvement projects.
- Company: Leading home improvement retailer in Greater Lincolnshire.
- Benefits: Competitive salary, award-winning pension scheme, and wellness support.
- Other info: Thriving environment with opportunities for personal and professional growth.
- Why this job: Join a diverse team and learn valuable skills while helping customers transform their homes.
- Qualifications: Passion for home improvement and excellent communication skills.
The predicted salary is between 24000 - 36000 £ per year.
A leading home improvement retailer in Greater Lincolnshire is seeking a Customer Advisor. In this role, you will provide exceptional customer service while assisting customers with their home improvement projects.
Your responsibilities will include:
- Managing stock
- Setting up store displays
- Learning new skills such as paint-mixing
The position offers a competitive salary and a range of benefits, including an award-winning pension scheme and employee wellness support. Join a diverse team where you can thrive.
Customer Advisor – Home Improvement Specialist employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor – Home Improvement Specialist
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent projects. This way, when you chat with them, you can show off your knowledge and passion for home improvement.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to get comfortable handling different customer scenarios. Remember, they want to see how you interact and solve problems.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look professional yet approachable. A smart appearance shows you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Customer Advisor – Home Improvement Specialist
Some tips for your application 🫡
Show Your Passion for Home Improvement: When writing your application, let us know why you're excited about home improvement! Share any personal projects or experiences that highlight your enthusiasm and knowledge in this area.
Tailor Your CV to the Role: Make sure your CV reflects the skills and experiences that are relevant to the Customer Advisor position. Highlight any customer service experience and mention specific skills like stock management or display setup.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality shine through, so don’t be afraid to be yourself!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at B&q
✨Know Your Products
Familiarise yourself with the types of home improvement products the retailer offers. This will not only show your interest in the role but also help you answer questions about how you can assist customers with their projects.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about situations where you went above and beyond to help a customer, as this is crucial for a Customer Advisor role.
✨Demonstrate Team Spirit
Since you'll be joining a diverse team, be ready to discuss how you work well with others. Share examples of teamwork and collaboration, highlighting how you contribute to a positive work environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and the specifics of the role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.