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For Companies At a Glance
- Tasks: Become a Checkouts Customer Advisor, helping customers with their home improvement projects.
- Company: B&Q is dedicated to empowering customers to create homes they love.
- Benefits: Enjoy a competitive salary, generous holiday, wellness benefits, and shopping discounts.
- Why this job: Join a diverse team where your contributions are valued and you can grow your skills.
- Qualifications: Friendly, eager to learn, and passionate about home improvement; teamwork is essential.
- Other info: Flexible shifts available, including weekends and evenings, in a supportive work environment.
Overview
B&Q Handforth is hiring a Checkouts Customer Advisor. Shifts available Monday – Sunday, 7:00am – 8:15pm. UK Notional hourly rate £12.71 per hour. This is a 3 Month Fixed Term Contract, part time – 20 hours per week.
What’s the job?
Join our team and become an expert advisor and guide. You’ll get to know every customer and their home improvement projects. Sales will be important, as will responsibilities such as click & collect, setting up displays, and ensuring the store looks great. On the tills, your main aim is to deliver truly great customer service. Training in various areas is available as part of the role.
What We Need
Happy to help, eager to learn, and a little obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’re comfortable using new technology and learning new ways of working. You’re great at working in a team and flexible to work on a rota that includes weekends, evenings and
Customer Advisor - Checkouts employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor - Checkouts
✨Tip Number 1
Familiarise yourself with B&Q's product range and services. Knowing the ins and outs of home improvement products will not only boost your confidence but also impress the hiring team during any discussions.
✨Tip Number 2
Showcase your customer service skills in your interactions. Whether it's through networking or during the interview, demonstrate your ability to connect with customers and provide exceptional service.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shifts. Since the role requires working weekends and evenings, showing that you're adaptable and willing to work varied hours can set you apart from other candidates.
✨Tip Number 4
Engage with current employees or join relevant online communities. This can give you insights into the company culture and expectations, which you can leverage during your application process.
We think you need these skills to ace Customer Advisor - Checkouts
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what B&Q is looking for in a Customer Advisor. Highlight key responsibilities and required skills, such as customer service and teamwork.
Tailor Your CV: Make sure your CV reflects your experience and skills relevant to the role. Emphasise any previous customer service roles or experiences that demonstrate your ability to help others and work in a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for home improvement and your eagerness to learn. Mention specific examples of how you’ve provided excellent customer service in the past.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in customer-facing roles.
How to prepare for a job interview at B&q
✨Show Your Passion for Home Improvement
Make sure to express your enthusiasm for home improvement during the interview. Share any personal projects or experiences that highlight your interest in helping customers create their ideal spaces.
✨Demonstrate Excellent Customer Service Skills
Prepare examples of how you've provided outstanding customer service in the past. This role is all about making customers feel valued, so showcasing your ability to connect with people will be crucial.
✨Be Ready to Discuss Teamwork
Since teamwork is essential in this role, think of instances where you've successfully collaborated with others. Highlight your flexibility and willingness to support your colleagues, especially during busy periods.
✨Familiarise Yourself with Technology
As the job involves using new technology, be prepared to discuss your comfort level with tech tools. Mention any relevant experience you have with point-of-sale systems or other retail technologies to show you're ready to learn.
