At a Glance
- Tasks: Become a customer expert, guiding home improvement projects and ensuring great service.
- Company: Join B&Q, a diverse and inclusive team that values every individual.
- Benefits: Competitive salary, generous holiday, wellness support, and shopping discounts.
- Other info: Flexible hours with opportunities for growth and a supportive work environment.
- Why this job: Make a real difference in customers' lives while developing your skills.
- Qualifications: Friendly, eager to learn, and passionate about home improvement.
The predicted salary is between 18000 - 30000 £ per year.
Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.
What we need:
- Happy to help, eager to learn and just a little bit obsessed with home improvement.
- Friendly and outgoing, getting a buzz from helping others.
- Willing to expand skills by using new technology and learning new ways of working.
- Great at working in a team and flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact for any recruitment adjustments.
Customer Advisor in Oldham employer: B&q
At B&Q, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member is valued and encouraged to grow. With a strong commitment to diversity and inclusion, we provide extensive training opportunities and a comprehensive benefits package, including an award-winning pension scheme and generous holiday allowances, ensuring our employees feel supported and empowered in their roles. Join us in a dynamic environment that celebrates home improvement and fosters personal development, making every day at work meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor in Oldham
✨Tip Number 1
Get to know the company! Before your interview, dive into B&Q's values and culture. This will help you connect your passion for home improvement with what they stand for, making you a standout candidate.
✨Tip Number 2
Practice your people skills! As a Customer Advisor, you'll be all about great customer service. Role-play common scenarios with friends or family to boost your confidence and show off your friendly, helpful nature.
✨Tip Number 3
Show your eagerness to learn! During interviews, mention any new technologies or skills you're excited to pick up. This will demonstrate your commitment to growth and adaptability, which is key in a dynamic environment like B&Q.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to contribute to the amazing work we do at B&Q.
We think you need these skills to ace Customer Advisor in Oldham
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for home improvement! In your application, share any personal projects or experiences that highlight your love for helping others with their DIY tasks. This will help us understand why you’d be a great fit for our team.
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Customer Advisor role. Highlight any customer service experience and teamwork skills, as these are key to what we’re looking for. A tailored CV shows us you’re serious about joining our crew!
Be Yourself:We want to know the real you! Don’t be afraid to let your personality shine through in your application. Whether it’s your friendly nature or your eagerness to learn, being authentic helps us see how you’d fit into our diverse team.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and keep track of all the amazing candidates like you. Plus, it shows you’re keen to join us at B&Q!
How to prepare for a job interview at B&q
✨Know Your Stuff
Before the interview, make sure you brush up on home improvement basics. Familiarise yourself with common products and services offered by the company. This will not only show your enthusiasm but also help you answer questions confidently.
✨Show Your People Skills
As a Customer Advisor, your ability to connect with customers is key. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone – these stories will resonate well.
✨Be Ready to Learn
The job involves learning new skills like paint-mixing and stock management. During the interview, express your eagerness to learn and adapt. Share any experiences where you quickly picked up new skills or technologies.
✨Flexibility is Key
Since the role requires working various shifts, be prepared to discuss your availability. Highlight your flexibility and willingness to work weekends and evenings. This shows that you're committed and ready to be part of the team.
