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For Companies At a Glance
- Tasks: Assist customers with inquiries and provide top-notch service.
- Company: Join a dynamic team in a fast-paced retail environment.
- Benefits: Flexible hours, competitive pay, and a supportive work culture.
- Why this job: Gain valuable experience while helping customers and building your skills.
- Qualifications: Great communication skills and a passion for customer service.
- Other info: Perfect for students looking for part-time work with flexible shifts.
Part time - 20 hours per week
3 Month Fixed Term Contract
Shifts available Monday - Sunday, 7.00am - 10.00pm
UK Notional hourly rate £12.21 per hour*
Customer Advisor employer: B&Q
Contact Detail:
B&Q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor
✨Tip Number 1
Make sure you know the ins and outs of the Customer Advisor role. Brush up on your customer service skills and be ready to share examples of how you've handled tricky situations in the past. We want to see that you can keep a cool head and provide top-notch support!
✨Tip Number 2
Practice your communication skills! Whether it's over the phone or face-to-face, being able to express yourself clearly is key. We recommend doing some mock interviews with friends or family to get comfortable talking about your experiences.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former employees on LinkedIn to get the inside scoop on the company culture and what they look for in a Customer Advisor. It could give you an edge during the interview process.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team. So, what are you waiting for? Get that application in!
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application for the Customer Advisor role. Highlight your relevant experience and skills that match what we're looking for. This shows us you're genuinely interested and have put in the effort!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. This helps us understand your qualifications quickly and easily.
Show Your Personality: Don’t be afraid to let your personality shine through! We want to see who you are beyond your qualifications. A bit of enthusiasm can go a long way in making your application stand out.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at B&Q
✨Know the Role Inside Out
Before your interview, make sure you understand what a Customer Advisor does. Familiarise yourself with the key responsibilities and skills required for the role. This will help you tailor your answers to show how you fit the bill.
✨Showcase Your Communication Skills
As a Customer Advisor, communication is key. Prepare examples from your past experiences where you've effectively communicated with customers or resolved issues. This will demonstrate your ability to handle customer interactions smoothly.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific customer situations. Think of a few scenarios in advance and outline your approach. This shows that you're proactive and can think on your feet.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics or what a typical day looks like. This not only shows your interest but also helps you gauge if the company is the right fit for you.
