Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help customers with home improvement projects and provide expert advice.
- Company: Join B&Q, a leader in home improvement with a focus on community.
- Benefits: Competitive pay, generous holidays, shopping discounts, and wellbeing support.
- Why this job: Be part of a team that empowers customers to create their dream homes.
- Qualifications: Friendly, eager to learn, and passionate about home improvement.
- Other info: Flexible shifts available, including weekends and evenings.
Overview
Customer Advisor
Part time – 22 hours per week
3 Month Fixed Term Contract
Shifts available Monday – Sunday, 7.00am pm
UK Notional hourly rate £12.71 per hour
B&Q Canterbury
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they\’ll love. Join us as a Customer Advisor and you\’ll be a big part of this.
What\’s the job?
Join our team, and you\’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You\’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.
What we need:
Happy to help, eager to learn and just a little bit obsessed with home improvement, you\’ll be right at home with us. You\’re friendly and outgoing, and you get a buzz from helping others. You\’ll be happy to expand your skills by using new technology and learning new ways of working. You\’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and
Customer Advisor employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor
✨Tip Number 1
Get to know B&Q and their values! Before your interview, spend some time browsing their website and social media. This will help you understand their culture and what they stand for, making it easier for you to connect during the conversation.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. Being able to share these stories will show your passion for helping others, which is key for a Customer Advisor role.
✨Tip Number 3
Be ready to demonstrate your home improvement knowledge! Brush up on common DIY projects and tools. Showing that you’re not just interested in the role but also knowledgeable about home improvement will set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Advisor
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for home improvement shine through! We want to see how eager you are to help others create their dream spaces.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. We’re looking for friendly, outgoing individuals, so don’t be shy about showcasing your customer service skills!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the heart of what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Customer Advisor position at B&Q Canterbury.
How to prepare for a job interview at B&q
✨Know Your Stuff
Make sure you brush up on home improvement basics. Familiarise yourself with common projects and products that customers might ask about. This will show your passion for the role and help you provide expert advice during the interview.
✨Show Your Personality
As a Customer Advisor, being friendly and outgoing is key. Practice showcasing your personality in a way that reflects your eagerness to help others. Think of examples from your past experiences where you’ve gone above and beyond for a customer.
✨Flexibility is Key
Be prepared to discuss your availability and willingness to work various shifts, including weekends and evenings. Highlight any previous experience you have with flexible working hours to demonstrate your adaptability.
✨Team Player Vibes
B&Q values teamwork, so come ready to share examples of how you’ve successfully worked in a team before. Whether it’s collaborating on a project or helping a colleague, showing that you can work well with others will make you stand out.