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- Tasks: Help keep the store stocked and support customers during night shifts.
- Company: Join B&Q, a leading home improvement retailer with a focus on community.
- Benefits: Competitive pay, generous holiday, shopping discounts, and wellness support.
- Why this job: Make a real difference in customers' lives while working flexible hours.
- Qualifications: Strong communication skills and a team player attitude required.
- Other info: Opportunity to gain new skills and grow within a diverse workplace.
The predicted salary is between 25000 - 35000 £ per year.
Full time 36.75 hours per week; 3 month fixed term contract. Shifts available Monday – Sunday, 9.00 pm – 6.00 am. UK notional hourly rate £13.78 per hour (exclusive of £1.07 per hour store‑specific allowance and an additional £2 per hour between 10 pm and 5 am). Colleagues under 18 are not permitted to work between 10 pm – 6 am.
Overview: We believe anyone can improve their home to make life better. Every day we give customers the ideas, advice and tools they need to create a home they love. As a Night Stock Flow Customer Advisor you’ll help keep the warehouse stocked, support customers, and contribute to store performance.
Responsibilities:
- Ensure store is stocked with items customers need and products that spark new possibilities.
- Maintain efficiency and safety; gain a forklift licence if required.
- Explore new solutions and make decisions to grow the business.
Qualifications & Experience:
- Great communicator with clear thinking and sound planning even when busy.
- Organised and analytical thinker who keeps things simple.
- Team player who supports colleagues and works through challenges together.
- Flexible to work a rota that includes weekends, evenings and bank holidays.
- Willingness to expand skills using new technology and learning new ways of working.
Benefits: Competitive salary plus an award‑winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, Employee Assistance Programme, shopping discounts, colleague wellbeing benefits, and generous breaks.
EEO Statement: We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best. As part of our benefits package you’ll have access to networks representing colleagues and allies, and the Employee Assistance Programme.
If you need any recruitment adjustments during the application or interview process, please contact recruitment@b-and-q.co.uk.
Customer Advisor - Night Stock flow in Croydon employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor - Night Stock flow in Croydon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&Q. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills as a great communicator and team player can benefit the store. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Dress the part! Even though it's a night shift role, showing up looking smart and professional can make a great first impression. It shows that you respect the opportunity and are ready to contribute to the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the Night Stock Flow Customer Advisor position.
We think you need these skills to ace Customer Advisor - Night Stock flow in Croydon
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Customer Advisor role. We want to see how you can contribute to keeping our store stocked and supporting our customers!
Show Off Your Communication Skills: As a great communicator, it’s important to showcase this in your written application. Use clear and concise language to demonstrate your ability to think on your feet and plan effectively, even when things get busy.
Highlight Teamwork Experience: We love team players! Share examples of how you've worked collaboratively with others to overcome challenges. This will show us that you’re ready to support your colleagues and contribute to a positive work environment.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at B&q
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Night Stock Flow Customer Advisor entails. Familiarise yourself with the responsibilities like stocking items and supporting customers. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
As a Customer Advisor, you'll need to communicate clearly, especially during busy times. Prepare examples of how you've effectively communicated in past roles or situations. This could be anything from resolving customer queries to collaborating with team members.
✨Demonstrate Your Team Spirit
B&Q values teamwork, so be ready to discuss how you work well with others. Think of specific instances where you supported colleagues or tackled challenges as a team. This will highlight your ability to contribute positively to the store environment.
✨Be Flexible and Open to Learning
The job requires flexibility with shifts and a willingness to learn new technologies. Share your experiences of adapting to new situations or picking up new skills quickly. This shows that you're not just a good fit for the role but also eager to grow within the company.