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- Tasks: Lead CRM strategy and drive customer relationship programmes for a major retailer.
- Company: Join a leading UK home improvement retailer with a strong market presence.
- Benefits: Enjoy a competitive salary, generous pension scheme, holiday entitlement, and hybrid working options.
- Why this job: Make a real impact on customer loyalty and engagement in a dynamic retail environment.
- Qualifications: Extensive CRM experience, strong analytical skills, and a knack for challenging data insights.
- Other info: Collaborate with diverse teams and stakeholders to deliver effective campaigns.
The predicted salary is between 36000 - 60000 £ per year.
A major UK home improvement retailer is seeking a Commercial CRM Manager to lead the CRM strategy and drive customer relationship programs. This role involves defining clear strategies, collaborating with various stakeholders, and managing teams to ensure effective campaign delivery.
Candidates should have extensive CRM experience, strong analytical skills, and the ability to challenge data insights.
The position offers a competitive salary along with benefits such as a generous pension scheme, holiday entitlement, and hybrid working options.
CRM Strategy & Loyalty Lead (Hybrid) employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Strategy & Loyalty Lead (Hybrid)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its CRM strategies. Show us that you understand their goals and how your experience aligns with their needs. Tailor your answers to highlight your analytical skills and ability to challenge data insights.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your responses. Focus on articulating your past experiences in CRM and how they relate to the role of Commercial CRM Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace CRM Strategy & Loyalty Lead (Hybrid)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the CRM Strategy & Loyalty Lead role. Highlight your relevant experience and skills that align with the job description, especially your CRM expertise and analytical abilities.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've successfully led CRM strategies or driven customer relationship programmes in the past.
Showcase Your Analytical Skills: Since strong analytical skills are key for this position, don’t forget to include examples of how you've challenged data insights in your previous roles. We want to see how you can turn data into actionable strategies!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!
How to prepare for a job interview at B&q
✨Know Your CRM Inside Out
Make sure you brush up on your CRM knowledge before the interview. Understand the latest trends in customer relationship management and be ready to discuss how you've successfully implemented strategies in the past. This will show that you're not just familiar with the tools, but that you can leverage them effectively.
✨Prepare for Data Discussions
Since the role requires strong analytical skills, be prepared to dive deep into data insights during your interview. Think of examples where you've challenged data findings or used analytics to drive decisions. This will demonstrate your ability to think critically and make informed choices.
✨Showcase Your Collaboration Skills
This position involves working with various stakeholders, so be ready to share experiences where you've successfully collaborated with different teams. Highlight how you managed relationships and ensured everyone was aligned towards a common goal. This will illustrate your teamwork abilities and leadership potential.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company’s CRM strategy and future plans. Inquire about their current challenges or upcoming projects. This not only shows your enthusiasm but also gives you valuable insights into how you can contribute to their success.
