At a Glance
- Tasks: Inspire customers with home improvement advice and create stunning displays.
- Company: Join B&Q, a leader in home improvement with a diverse team.
- Benefits: Enjoy a pension scheme, generous holidays, shopping discounts, and wellbeing support.
- Other info: Flexible working hours, including weekends and evenings, to fit your lifestyle.
- Why this job: Make a difference in customers' lives while developing your skills in a vibrant environment.
- Qualifications: Passion for home improvement and excellent customer service skills.
The predicted salary is between 20000 - 25000 £ per year.
B&Q in Consett is seeking an Expert Advisor to inspire customers in their home improvement projects. In this role, you'll provide excellent customer service while managing stock and setting up attractive displays. Your flexibility in working hours, including weekends and evenings, is essential.
Benefits include:
- a pension scheme
- generous holiday
- shopping discounts
- wellbeing support
Join us in a diverse and inclusive team where your contributions are valued.
Home Improvement Advisor — Customer Experience Specialist in Consett employer: B&q
B&Q in Consett is an excellent employer that values its employees by offering a supportive work culture and numerous benefits, including a pension scheme, generous holiday allowance, and shopping discounts. As a Home Improvement Advisor, you'll have the opportunity to grow within a diverse and inclusive team, where your contributions are recognised and appreciated, making it a rewarding place to develop your career in customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Home Improvement Advisor — Customer Experience Specialist in Consett
✨Tip Number 1
Get to know the company culture! Before your interview, check out B&Q's values and mission. This way, you can show how your own values align with theirs, making you a perfect fit for their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about inspiring customers, think of examples from your past experiences where you've gone above and beyond to help someone. We want to hear those stories!
✨Tip Number 3
Be ready to discuss flexibility! With the need for weekend and evening shifts, be prepared to talk about your availability and how you can adapt to meet the team's needs. It shows you're committed and ready to jump in.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Home Improvement Advisor — Customer Experience Specialist in Consett
Some tips for your application 🫡
Show Your Passion for Home Improvement:When writing your application, let your enthusiasm for home improvement shine through! Share any personal projects or experiences that highlight your skills and passion for helping others create their dream spaces.
Tailor Your Application:Make sure to customise your application to reflect the specific requirements of the Home Improvement Advisor role. Use keywords from the job description to demonstrate that you understand what we're looking for and how you fit the bill.
Highlight Customer Service Skills:Since this role is all about providing excellent customer service, be sure to showcase your experience in this area. Share examples of how you've gone above and beyond for customers in the past, and how you can bring that same energy to our team.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at B&q
✨Know Your Stuff
Familiarise yourself with B&Q's products and services. Understand the latest trends in home improvement and be ready to discuss how you can inspire customers with your knowledge.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to help a customer, as this will demonstrate your commitment to the role.
✨Flexibility is Key
Since the job requires flexibility in working hours, be prepared to discuss your availability. Highlight any previous experience where you adapted to changing schedules or worked during weekends and evenings.
✨Embrace Diversity and Inclusion
B&Q values a diverse team, so be ready to talk about how you can contribute to an inclusive environment. Share experiences that showcase your ability to work well with people from different backgrounds.
