Customer Advisor - Checkouts in Consett

Checkouts Customer Advisor – Part Time (15 hrs/week, 3‑Month Fixed Term)

Location: B&Q, Consett, UK

Shifts: Monday–Sunday, 6:00 am – 10:00 pm

Hourly rate: £12.71 (UK notional)

Contract: 3‑month fixed term, part‑time (15 hours per week)

Overview

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Checkouts Customer Advisor and you’ll be a big part of this.

What\’s the job?

You’ll become an expert advisor and a friendly guide to our customers. Your main aim will be delivering great customer service at the tills, while supporting sales and keeping the checkout area attractive and organised.

• Assist customers with sales, click & collect, and product queries.
• Set up displays and ensure the checkout area looks great.
• Process transactions accurately and efficiently.
• Use technology tools and learn new ways of working as required.
• Work in a team and rotate to cover weekends, evenings and bank holidays.

What We Need

• Friendly and outgoing personality.
• Enthusiastic about home improvement and eager to learn.
• Team‑player who adapts to rotating shifts.
• Flexible to cover weekends, evenings and bank holidays.

What\’s in it for you?

We’re committed to making B&Q more diverse and inclusive. We also recognise wellness means different things to different people, and we want to help colleagues be at their best. Our benefits package includes an award‑winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and generous breaks.

To support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.