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For Companies At a Glance
- Tasks: Become a home improvement expert and assist customers with their projects.
- Company: Join B&Q, a leading home improvement retailer with a focus on community.
- Benefits: Enjoy a competitive salary, wellness support, and generous holiday allowance.
- Why this job: Make a real difference in customers' lives while developing your skills.
- Qualifications: Friendly, eager to learn, and passionate about home improvement.
- Other info: Flexible shifts available, with a commitment to diversity and inclusion.
The predicted salary is between 12 - 16 £ per hour.
Customer Advisor - Checkouts Part Time - 15 hours per week
3 Month Fixed Term Contract
Shifts available Monday - Sunday, 7.00am - 10.00pm
UK Notional hourly rate £12.71 per hour
B&Q Coatbridge
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Checkouts Customer Advisor and you’ll be a big part of this.
What’s the job?
Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like click & collect, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in various areas, but on the tills truly great customer service will be your main aim.
What We Need
- Happy to help, eager to learn and just a little bit obsessed with home improvement; you’ll be right at home with us.
- Friendly and outgoing; you get a buzz from helping others.
- Willing to expand your skills by using new technology and learning new ways of working.
- Great at working in a team and flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. Wellness support with a range of benefits to help you be at your best: competitive salary, award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and more. Generous breaks to ensure you’re refreshed and able to perform at your best.
To support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Checkout Advisor - Home Improvement Expert (Part-Time) in Coatbridge employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Checkout Advisor - Home Improvement Expert (Part-Time) in Coatbridge
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&Q and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission to help customers improve their homes.
✨Tip Number 2
Practice your customer service skills! Since you'll be working directly with customers, think of examples from your past experiences where you've gone above and beyond to help someone. This will make you stand out as a friendly and outgoing candidate.
✨Tip Number 3
Be flexible and show your willingness to learn! Highlight your adaptability during the interview. Mention how you're excited to pick up new skills and work with different technologies, which is key for a role like this.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and ready to take the first step towards joining the B&Q family.
We think you need these skills to ace Checkout Advisor - Home Improvement Expert (Part-Time) in Coatbridge
Some tips for your application 🫡
Show Your Passion for Home Improvement: When you're writing your application, let us see your enthusiasm for home improvement shine through! Share any personal projects or experiences that highlight your love for helping others create their dream spaces.
Tailor Your Application: Make sure to customise your application to fit the role of Checkout Advisor. Highlight your customer service skills and any relevant experience that shows you can connect with customers and help them with their home improvement needs.
Be Friendly and Approachable: We’re looking for someone who’s friendly and outgoing, so make sure your application reflects that! Use a warm tone and express your eagerness to be part of a team that values great customer service.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our company culture there.
How to prepare for a job interview at B&q
✨Know Your Home Improvement Stuff
Brush up on your home improvement knowledge! Familiarise yourself with common projects, tools, and materials. This will help you connect with customers and show that you're genuinely interested in helping them.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone. This will demonstrate your friendly and outgoing nature, which is key for this role.
✨Be Ready to Learn
Since the job involves using new technology and learning new ways of working, be prepared to discuss how you adapt to change. Share any experiences where you quickly picked up new skills or technologies.
✨Flexibility is Key
The role requires working various shifts, including weekends and evenings. Be ready to express your willingness to work a flexible schedule. This shows that you're committed and ready to be part of the team!
