Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Become a home improvement expert and help customers with their projects.
- Company: Join B&Q, a leading home improvement retailer with a focus on community.
- Benefits: Enjoy competitive pay, generous holidays, wellness support, and shopping discounts.
- Why this job: Make a real difference in customers' lives while developing your skills.
- Qualifications: Friendly, eager to learn, and passionate about home improvement.
- Other info: Flexible shifts available, with a commitment to diversity and inclusion.
The predicted salary is between 12 - 16 £ per hour.
Part time 18.75 hours per week — 3 Month Fixed Term Contract
Shifts available Monday - Sunday, 7.00am - 10.00pm
UK Notional hourly rate £12.71 per hour
B&Q Nelson
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.
What’s the job?
Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.
What We Need
Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Customer Advisor in Churchill employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor in Churchill
✨Tip Number 1
Get to know the company! Before your interview, spend some time browsing B&Q's website and social media. Understanding their values and recent projects will help you connect with the team and show that you're genuinely interested in being a part of their mission.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your thoughts clearly and confidently, especially when discussing your passion for home improvement and customer service.
✨Tip Number 3
Show off your personality! During the interview, let your friendly and outgoing nature shine through. Remember, they’re looking for someone who can connect with customers, so don’t be afraid to share your own home improvement stories or experiences.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for the Customer Advisor position.
We think you need these skills to ace Customer Advisor in Churchill
Some tips for your application 🫡
Show Your Passion for Home Improvement: When you're writing your application, let us know why you're obsessed with home improvement! Share any personal projects or experiences that highlight your enthusiasm. We love seeing candidates who are genuinely excited about helping others create their dream homes.
Be Friendly and Approachable: Since the role is all about customer service, make sure your application reflects your friendly personality. Use a warm tone and include examples of how you've helped customers in the past. We want to see that you can connect with people easily!
Highlight Your Team Spirit: We value teamwork at StudySmarter, so don’t forget to mention your experience working in teams. Share stories that demonstrate your ability to collaborate and support your colleagues. It’s all about creating a great environment together!
Apply Through Our Website: Make it easy for us to find your application by applying directly through our website. This way, we can ensure your details are processed quickly and efficiently. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at B&q
✨Know Your Stuff
Before the interview, make sure you brush up on B&Q's products and services. Familiarise yourself with home improvement trends and common customer queries. This will show your passion for the role and help you stand out as a knowledgeable candidate.
✨Show Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone. This is crucial for a Customer Advisor role, so be ready to share those stories!
✨Be Yourself
B&Q values authenticity, so don’t be afraid to let your personality shine through. Be friendly and approachable during the interview. Show them that you’re not just a fit for the job, but also for the team culture.
✨Ask Questions
At the end of the interview, have a few questions ready to ask. This could be about the team dynamics, training opportunities, or what a typical day looks like. It shows your interest in the role and helps you determine if it’s the right fit for you.
