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- Tasks: Become a home improvement expert while helping customers with their projects.
- Company: Join B&Q, a diverse and inclusive team that values every individual.
- Benefits: Enjoy competitive pay, generous holidays, wellness support, and shopping discounts.
- Why this job: Make a real difference in customers' lives while developing your skills.
- Qualifications: Friendly, eager to learn, and passionate about home improvement.
- Other info: Flexible hours with opportunities for growth and a supportive work environment.
The predicted salary is between 24000 - 36000 £ per year.
What’s the job? Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.
What we need: Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What’s in it for me? As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact for any recruitment adjustments.
Customer Advisor in Chorley employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor in Chorley
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&Q. Understand their values, especially around diversity and inclusion, and think about how you can contribute to that culture.
✨Tip Number 2
Practice your customer service skills! Since the role is all about helping customers, think of examples from your past experiences where you've gone above and beyond for someone. Be ready to share those stories!
✨Tip Number 3
Show your passion for home improvement! Whether it’s DIY projects or just a love for home decor, let your enthusiasm shine through. It’ll help you connect with the team and show you’re a great fit.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Customer Advisor in Chorley
Some tips for your application 🫡
Show Your Passion for Home Improvement: When you're writing your application, let your enthusiasm for home improvement shine through! Share any personal projects or experiences that highlight your love for the field. We want to see that you’re not just looking for a job, but that you genuinely care about helping customers with their home projects.
Tailor Your Application: Make sure to customise your application to fit the Customer Advisor role. Highlight relevant skills and experiences that align with what we’re looking for, like teamwork and customer service. This shows us that you’ve done your homework and are serious about joining our team!
Be Friendly and Approachable: Since we value great customer service, your application should reflect your friendly personality. Use a warm tone in your writing and don’t hesitate to share examples of how you’ve helped others in the past. We want to know that you’re someone who gets a buzz from making people happy!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so go ahead and get started on your journey with us!
How to prepare for a job interview at B&q
✨Know Your Stuff
Before the interview, get familiar with the company and its products. Understand what home improvement means to them and how they serve their customers. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about times when you went above and beyond to help someone. This will demonstrate your ability to connect with customers and your passion for helping others.
✨Be Ready to Learn
Since the job involves learning new skills like paint-mixing and timber cutting, express your eagerness to learn during the interview. Share any previous experiences where you quickly picked up new skills or technologies, showing that you're adaptable and keen to grow.
✨Team Player Vibes
Highlight your teamwork abilities by discussing how you've collaborated with others in the past. Mention specific instances where you contributed to a team goal or supported a colleague, as this aligns with the company's emphasis on working together.