At a Glance
- Tasks: Become a customer advisor, helping others with their home improvement projects.
- Company: Join B&Q, a leader in home improvement with a focus on community.
- Benefits: Earn £13.10 per hour, enjoy 6.6 weeks holiday, and access wellness benefits.
- Other info: Flexible shifts available on weekends, with great team support.
- Why this job: Make a real difference in customers' lives while developing your skills.
- Qualifications: Friendly, eager to learn, and passionate about home improvement.
The predicted salary is between 13 - 13 £ per hour.
Shifts available Saturday - Sunday, 7.00am - 8.00pm.
UK Notional hourly rate £13.10 per hour (Inclusive of a 54p per hour, store specific location allowance).
B&Q Chester.
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Checkouts Customer Advisor and you’ll be a big part of this.
Overview
- Customer Advisor - Checkouts
- Part Time - 12 or 25 hours per week
- 3 Month Fixed Term Contract
What's the job?
Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like click & collect, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in various areas, but on the tills truly great customer service will be your main aim.
What We Need
Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What's in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Weekend Checkout Customer Advisor (Part-Time) in Chester employer: B&q
At B&Q Chester, we pride ourselves on being an excellent employer that values diversity, inclusion, and employee wellbeing. As a Weekend Checkout Customer Advisor, you'll enjoy a competitive salary, generous holiday allowance, and access to a range of benefits designed to support your personal and professional growth. Join our friendly team where your contributions are recognised, and you can thrive in a culture that encourages learning and development while helping customers create their dream homes.
StudySmarter Expert Advice🤫
We think this is how you could land Weekend Checkout Customer Advisor (Part-Time) in Chester
✨Tip Number 1
Get to know the company! Before your interview, spend some time browsing B&Q's website and social media. Understanding their values and recent projects will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Try role-playing common customer service scenarios with a friend or family member. This will help you feel more confident when it comes to showcasing your friendly and helpful nature during the interview.
✨Tip Number 3
Be ready to share your passion for home improvement! Think of a few examples of projects you've worked on or ideas you have. This will not only demonstrate your enthusiasm but also show how you can inspire customers as a Checkouts Customer Advisor.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re tech-savvy and ready to embrace new ways of working, which is exactly what we’re looking for!
We think you need these skills to ace Weekend Checkout Customer Advisor (Part-Time) in Chester
Some tips for your application 🫡
Show Your Passion for Home Improvement:When you're writing your application, let us know why you're excited about home improvement! Share any personal experiences or projects you've worked on. This will help us see your enthusiasm and how you can connect with our customers.
Tailor Your Application:Make sure to customise your application to highlight the skills and experiences that match the role of a Checkouts Customer Advisor. Use keywords from the job description to show us you understand what we're looking for!
Be Friendly and Approachable:Since this role is all about customer service, your application should reflect your friendly personality. Use a warm tone in your writing and share examples of how you've helped others in the past. We want to see your people skills shine through!
Apply Through Our Website:Don't forget to submit your application through our website! It's the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at B&q
✨Know Your Stuff About Home Improvement
Before the interview, brush up on some basic home improvement knowledge. Familiarise yourself with common DIY projects and products that B&Q offers. This will not only show your enthusiasm for the role but also help you connect with customers during the interview.
✨Show Off Your Customer Service Skills
Think of examples from your past experiences where you provided excellent customer service. Be ready to share these stories during the interview, highlighting how you went above and beyond to help someone. This is key for a Checkout Customer Advisor role!
✨Be Ready for Teamwork Questions
Since teamwork is essential in this role, prepare to discuss how you've successfully worked in a team before. Think about specific situations where you collaborated with others to achieve a goal, and be sure to emphasise your flexibility and willingness to support your colleagues.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or how the team collaborates on busy weekends. This shows your genuine interest in the position and helps you understand if it’s the right fit for you.
