At a Glance
- Tasks: Engage with TradePoint members and provide top-notch customer service.
- Company: Join the friendly B&Q team in Chester, known for its inclusive culture.
- Benefits: Flexible hours, part-time or full-time options, and opportunities for growth.
- Other info: Diverse workplace with a focus on employee support and development.
- Why this job: Make a difference by helping customers find the right products for their projects.
- Qualifications: Passion for customer service and a willingness to learn.
The predicted salary is between 10 - 12 £ per hour.
B&Q in Chester is hiring a TradePoint Customer Advisor for a fixed-term contract of 12 weeks, offering part-time (20 hours) or full-time (36.75 hours) roles. You will engage with TradePoint members to provide exceptional customer service and help them choose the right products for their projects.
We value diversity and inclusion, ensuring all employees are supported in their roles. Join the B&Q team to enhance customer experiences and grow within the company.
TradePoint Customer Advisor — Flexible Hours in Chester employer: B&q
B&Q in Chester is an excellent employer that prioritises diversity and inclusion, creating a supportive environment for all employees. With flexible working hours and opportunities for personal growth, you can enhance your customer service skills while contributing to meaningful projects. Join us to be part of a team that values your contributions and fosters a culture of collaboration and development.
StudySmarter Expert Advice🤫
We think this is how you could land TradePoint Customer Advisor — Flexible Hours in Chester
✨Tip Number 1
Make sure you know the ins and outs of TradePoint! Familiarise yourself with the products and services we offer. This way, when you chat with potential employers, you can show off your knowledge and passion for helping customers.
✨Tip Number 2
Practice your customer service skills! Role-play scenarios with friends or family to get comfortable handling different customer situations. The more confident you are, the better you'll shine in interviews.
✨Tip Number 3
Network like a pro! Connect with current B&Q employees on LinkedIn or at local events. They can give you insider tips and might even put in a good word for you when applying through our website.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows you're genuinely interested in the role and appreciate the opportunity to chat about how you can enhance customer experiences.
We think you need these skills to ace TradePoint Customer Advisor — Flexible Hours in Chester
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application:Make sure to customise your application for the TradePoint Customer Advisor role. Highlight your customer service experience and any relevant skills that align with what B&Q is looking for. We love seeing how you fit into our team!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when applicants get straight to the heart of their experiences and skills without unnecessary fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at B&q
✨Know Your Products
Familiarise yourself with the products and services offered by TradePoint. Being able to discuss specific items and their benefits will show your enthusiasm and knowledge, making you a standout candidate.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went the extra mile for a customer, as this will demonstrate your suitability for the role.
✨Emphasise Teamwork and Inclusion
B&Q values diversity and inclusion, so be ready to discuss how you work well in a team and support your colleagues. Share experiences that highlight your ability to collaborate and create a positive environment.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the company culture. This shows your genuine interest in the position and helps you determine if it's the right fit for you, too.
