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- Tasks: Become an expert advisor, helping customers with their home improvement projects.
- Company: Join B&Q, a diverse and inclusive team that values every individual.
- Benefits: Enjoy a competitive salary, generous holiday, and wellness benefits.
- Why this job: Make a real impact by providing excellent customer service in a vibrant environment.
- Qualifications: Friendly, eager to learn, and great at teamwork.
- Other info: Flexible shifts available, including weekends and evenings.
The predicted salary is between 12 - 16 £ per hour.
Part time - 12 hours per week
3 Month Fixed Term Contract
Shifts available Saturday - Sunday, 7.00am - 8.00pm UK
Notional hourly rate £12.71 per hour (Inclusive of an £0.53 per hour, store specific location allowance)
B&Q Chester
What’s the job?
Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like click & collect, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in various areas, but on the tills truly great customer service will be your main aim.
What We Need
Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Customer Advisor - Checkouts in Chester employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor - Checkouts in Chester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&Q and their values. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Think about scenarios where you’ve helped someone or solved a problem. Being able to share these experiences will highlight your friendly and outgoing nature, which is exactly what they’re looking for.
✨Tip Number 3
Be ready to showcase your flexibility! Since the role involves working weekends and evenings, be prepared to discuss your availability and how you can fit into their rota. This shows you’re committed and ready to jump in when needed.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about the role and the amazing benefits B&Q offers.
We think you need these skills to ace Customer Advisor - Checkouts in Chester
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for home improvement and how you love helping others.
Tailor Your Application: Make sure to tailor your application to the Customer Advisor role. Highlight any relevant experience or skills that match what we’re looking for, like teamwork and customer service. It’ll show us you’re a great fit!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps, and make sure to proofread for any typos!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at B&q
✨Know Your Stuff
Before the interview, make sure you understand what being a Customer Advisor at B&Q entails. Familiarise yourself with their products and services, especially in home improvement. This will help you answer questions confidently and show your enthusiasm for the role.
✨Show Your People Skills
As a Customer Advisor, you'll be interacting with customers all day. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone, as this will demonstrate your friendly and outgoing nature.
✨Flexibility is Key
Since the role requires working weekends and evenings, be ready to discuss your availability. Highlight your willingness to adapt to different shifts and your excitement about being part of a team that values flexibility.
✨Embrace Learning Opportunities
B&Q offers training in various areas, so express your eagerness to learn new skills and technologies. Share any experiences where you've quickly picked up new tasks or adapted to changes, showing that you're not just a great fit for the role but also keen to grow within the company.
