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For Companies At a Glance
- Tasks: Help customers with home upgrades and manage checkouts in-store.
- Company: Leading home improvement retailer in the UK with a friendly atmosphere.
- Benefits: Competitive hourly rate, employee benefits, and a diverse work environment.
- Why this job: Join a team that values customer service and personal growth.
- Qualifications: Friendly attitude and eagerness to learn.
- Other info: Part-time role with flexible hours and great team spirit.
The predicted salary is between 11 - 16 £ per hour.
A leading home improvement retailer in the United Kingdom is seeking a part-time Checkouts Customer Advisor to deliver exceptional customer service and assist with in-store operations. The ideal candidate is friendly, eager to learn, and enjoys helping customers.
Responsibilities include:
- Managing the checkouts
- Supporting the click & collect service
- Ensuring the store is well-presented
This role offers a competitive hourly rate along with various employee benefits in a diverse and inclusive work environment.
Checkout Advisor – Help Customers with Home Upgrades (20h/wk) employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Checkout Advisor – Help Customers with Home Upgrades (20h/wk)
✨Tip Number 1
Get to know the company! Research their values and what makes them tick. When you walk into that interview, show them you’re not just another candidate – you’re someone who genuinely cares about helping customers and improving their experience.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to get comfortable with common scenarios you might face as a Checkout Advisor. The more you practice, the more confident you'll feel when it’s time to shine in front of the hiring team.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and approachable. A friendly smile and a neat appearance can go a long way in showing that you’re ready to help customers with their home upgrades.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly. Let’s get you on board!
We think you need these skills to ace Checkout Advisor – Help Customers with Home Upgrades (20h/wk)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly nature shine through! We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter and CV.
Tailor Your Application: Make sure to customise your application for the Checkout Advisor role. Highlight any previous customer service experience and how it relates to helping customers with their home upgrades. We love seeing how you connect your skills to our needs!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your CV is easy to read and your cover letter gets straight to the heart of why you’d be a great fit for us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at B&q
✨Know the Company
Before your interview, take some time to research the home improvement retailer. Understand their values, products, and customer service approach. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Show Your Customer Service Skills
As a Checkout Advisor, you'll be interacting with customers regularly. Prepare examples from your past experiences where you've provided excellent customer service. Highlight how you handled difficult situations or went the extra mile to assist someone.
✨Practice Common Interview Questions
Think about questions they might ask, such as 'How would you handle a difficult customer?' or 'What does good customer service mean to you?'. Practising your responses can help you feel more confident and articulate during the actual interview.
✨Dress the Part
Even though it's a part-time role, first impressions matter! Dress smartly and appropriately for the interview. It shows that you respect the opportunity and are serious about the position. Plus, it helps you feel more confident!
