Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to ensure smooth store operations and deliver top-notch customer service.
- Company: A leading home improvement retailer in Cambridge with a focus on teamwork.
- Benefits: Annual salary of £29,256, pension scheme, shopping discounts, and generous holiday.
- Why this job: Join us to create a welcoming environment and make a difference for customers.
- Qualifications: Customer-focused, detail-oriented, and strong team motivation skills.
- Other info: Full-time, permanent position with opportunities for growth.
The predicted salary is between 29256 - 29256 £ per year.
A leading home improvement retailer in Cambridge seeks a Shift Lead for a full-time, permanent position. In this pivotal role, you will ensure a smooth operation and provide exceptional service to both colleagues and customers.
Candidates should be customer-focused, detail-oriented, and able to motivate a team.
The position offers an annual salary of £29,256 inclusive of location allowance, alongside benefits like a pension scheme, shopping discounts, and extensive holiday.
Join us to create a welcoming environment for all.
Shift Lead: Store Ops & Customer Experience in Cambridge employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Lead: Store Ops & Customer Experience in Cambridge
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the home improvement industry. A personal recommendation can really give you an edge when applying for roles like Shift Lead.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Knowing what makes this leading retailer tick will help you align your answers with their expectations, especially when it comes to customer service and team motivation.
✨Tip Number 3
Showcase your leadership skills during the interview. Be ready to share examples of how you've successfully motivated a team or handled challenging customer situations. This is your chance to shine as a potential Shift Lead!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Shift Lead: Store Ops & Customer Experience in Cambridge
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your experience in providing exceptional customer service. We want to see how you've gone above and beyond to create a welcoming environment for customers in your previous roles.
Detail is Key: Being detail-oriented is crucial for this role. When writing your application, pay attention to the specifics of the job description and tailor your responses to show how you meet those requirements. We love a well-structured application!
Team Motivation Matters: As a Shift Lead, motivating your team is essential. Share examples of how you've successfully led a team or improved team dynamics in your past experiences. We’re looking for leaders who can inspire others!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at B&q
✨Know the Company Inside Out
Before your interview, take some time to research the home improvement retailer. Understand their values, mission, and what sets them apart in the market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Focus
As a Shift Lead, you'll need to demonstrate your commitment to exceptional customer service. Prepare examples from your past experiences where you went above and beyond for customers or resolved conflicts effectively. This will highlight your customer-focused mindset.
✨Highlight Team Motivation Skills
Being able to motivate a team is crucial for this role. Think of specific instances where you've successfully led a team or inspired colleagues to achieve a common goal. Share these stories during your interview to illustrate your leadership capabilities.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the store operations and team dynamics. This shows that you're not just interested in the job, but also in how you can contribute to creating a welcoming environment for both customers and colleagues.
